Sherwin-Williams Paint Store in Irving, TX offers high-quality interior and exterior paints, along with a wide range of paint equipment and supplies, including concrete and wood stains. The store is known for its excellent customer service, with knowledgeable and professional staff who focus on helping customers find the best options for their projects without upselling. A Spanish-speaking representative is available to assist Spanish-speaking customers. Customers praise the staff, especially employees like Josue, for their friendly, helpful, and accurate assistance. Many customers have been returning for years and appreciate the staff’s willingness to walk them through their projects, offer advice on paint choices and application, and provide additional supplies, sometimes even free of charge. The staff’s guidance has been especially valuable for first-time homeowners and those undertaking DIY projects, from staining garage doors to repainting entire houses. Overall, the store is recognized for its positive, efficient experience, making it a trusted and go-to place for paint needs in the area.
I needed a small can of Sherwin Williams paint. It was expensive with my tight budget. One of the male employees, was able to assist my need. I don't recall his name, maybe the store manager. In today's world, customer service like this, is rarely seen anymore. His professionalism & kindness will always be remembered!
May 2024
Customer service representatives are outstanding, knowledgeable and professional. They don't up sale you. Tell them what kind of project you are working on and they will tell you your best options.
February 2024
Shout out to Josue ! Great job helping every time ! I've actually been coming here for years and he is always able to assist fact and accurately. LCS
