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March 2024 by Alfonso Chamagua
Every time I've been there (4 times a month). Everything I've ever ordered has been served in a timely manner and fresh.
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March 2024 by Bridget Westfall
Customer service is epic at this location. Ty went above and beyond. Thank you!!!
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February 2024 by Pablo G. Escobar
Didnt get my order complete and when j went back for it they said i didnot oredr it, but i was charged for it....
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February 2024 by Murari Dhakal
Convenient location with a nice service but we are visiting portion of the last time when we were there we don't found much space in the
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February 2024 by Faded Bye
The lady in the drive-through was rude as hell. Attitude was so bad. I just drove off . I would never come back to this location.
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December 2023 by Tony Gaydos
Quick service thru the drive thru.everything is alwa correct.always a straw in the
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November 2023 by Georgetta Blair
They got my order wrong and didn't refund me the difference.
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September 2023 by Mari Rdz
The employees are very friendly and they're trying their best at what they do. I give the employees 5star!! Food is good but I found even better Sonic. Don't go to the one on beltline or pioneer ?. The one on Shady Grove is the best one in Irving! Then this one is 2nd for me?
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September 2023 by Theresa Landes
Service was good...staff was friendly and the carhop had a beautiful smile! The food is going down hill!!! It was fresh but the quality of the chicken strips was yucky!!! They were so thin (picture below) like the chicken was on crack. I definitely wont get another hamburger from Sonic anymore either. The last one i had, tasted like cardboard or something...it was not real meat.
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August 2023 by Stephanie Bivens
I took into consideration that they had a 1.99 coney special, but waiting 20 minutes for 1 coney then for it to come out wrong with onions and mustard on it was ridiculous. The car hop was nice, but the lady on theother end of the speaker was rude, and on top of that I have never gotten a coney with so little chili and cheese. Just a disappointment
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August 2023 by Avinash R
I wish there is a zero rating..the worst service ever. Not Sure, Sonic..it’s the App delay or the service delay. I am not going to visit this store again, slowest service ever…40 mins for the
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August 2023 by Nadia Jarrow
Great Service. They always remember my order.
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July 2023 by Stephen Johnson
Had a large order at end of night. Got a little confusing but walnut hill crew WOW'd myself and friend by going the extra way for time as we were waiting patiently. That night we we comped at a time didn't have alot of money. But not a complaint issue was a courteous gesture on all of themselves and have lifetime customer because of the kindness who by the way I am on my way back as far as iob. So go sonic crew W.Walnut Hill, I got you lol !!!
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July 2023 by Eagles 36
This is the slowest sonic I've ever been too. Have been waiting 30 minutes for an order that was placed on the Sonic app. Avoid this location if you don't have time to waste.
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July 2023 by I_am _just_lauren
By far the worse customer service I had IN MY LIFE! Went to the speaker to order and sat there for a few minutes and no one helped. Went to one of the lots and the gentleman that answered was very very rude. HORRIBLE customer service.