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February 2024 by Raul Garcia
Terrible staff should hire more trained staff
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February 2024 by cochi games
Very bad staff, they never serve you, look at the one who is poorly dressed, it is better to serve the other person first, worse staff than this one.
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February 2024 by Cody Bowles
Despite all of the negative reviews I had a great experience at this T-Mobile location. Erick was very helpful and answered all of our questions, got us in quick, and got us out quick. Great work, this man deserves a raise and promotion.
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January 2024 by Byonka Lynn
Erick was super helpful!! My boyfriend and I came in just to get information about possibly switching over, and like most we had a LOT of questions. Erick took the time to answer every single one and even broke down what the bill would be like. So we made the choice to switch and i upgraded to the 15 pro. He took the time to help me set it up and get our numbers ported over. His customer service was amazing!!! We even came back a few days later to buy my bf a new phone!! Erick will be our go to person for phone from now on!!! Thank you for the amazing customer service and for taking the time to make sure we understood everything and got our phones set up!!!!
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January 2024 by Feras Amin
Not professional
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January 2024 by Mayrin Navarrete
It’s a really good T-Mobile shop, I got my brand new phone there and it came out really good.
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January 2024 by bencey kurian
I thought of not placing a bad review when I went to switch my mobile on warranty couple of months back. But today I have to post it as my husband also had a very bad experience. They have attitude problems and don't have the basic knowledge of a phone. An employee was not able to recognize if there was a screen protector on it or not. I spend more than $500 per month on t mobile and this is the service I receive from a t mobile store.
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January 2024 by Lupita Ibarra
Always on hand to help, it's a shame they didn't have service yesterday and we people understand that it wasn't their fault, well, some
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December 2023 by Darling Plaza
Excellent service from David, he answered all my questions and helped me choose the best option!
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December 2023 by June Wollenman
Mario provided us with excellent customer service. He was both friendly and professional. He explained the process of transferring a number from another carrier to T-Mobile and made sure we totally understood what was going on along the way. He also helped us get the best deal. It was a pleasant experience. We would be happy to work with Mario during a future visit!
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December 2023 by Melany Villarreal garza
David was amazing. His customer service was on point. He helped me with everything i needed and had the answer to all of my questions.
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October 2023 by Amy Malcomesius
Terrible Terrible experience. The guy who helped me did everything wrong. I won't be back to this location.
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September 2023 by Lalis M
This is an amazing place where the ppl are nice and very patient anser all your questions, I highly recommend this place David helped us very nice person
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September 2023 by Kazi Ahmed Habib
Sales rep seemed reluctant to provide me with service. His attitude seemed like he wanted to deter me from learning more about a T-Mobile offer I received on my own but he just gave me his opinions on show their options are limited etc.
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August 2023 by Gary Rihoo
No service, The company said go to the store and store said call the company. and provide me a better number to call the company , i do not know what that means .!!!!!!which again i was on the phone with company with that better number and at the end they told me go back to the store and if they did not help you tell them to call us.Fantastic company to do business with T-Mobile.when it comes to resolving a problem nobody is able to help you.I love it.
