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September 2023 by Bobby J.
Just on the Starbucks alone, completely unprofessional, nothing in stock extremely rude behavior. I simply asked for a coffee which the empty cup sat there on the counter and I had to ask for them to pour it for me. Then they realized they didn't have any fresh coffee and they couldn't give me a refund because they never provided me a receipt and they were uncooperative over a simple cup of coffee. I used to be an executive for Target and it clearly shows that there's a lack of management and leadership.
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September 2023 by Amy W.
Your Starbucks: I ordered a grande pike place coffee and waited for 10 minutes before they told me the coffee was cold and it would be a long wait for another batch to be made. I didn't have time to wait so asked for a refund. The cashier told me she can't refund as she didn't print me a receipt and without a receipt I can't get a refund. This was not my problem she didn't give me a receipt so I asked for her to fix the issue. She started arguing with me and speaking very aggressively asking if I had ever worked in a service job before. In the end a colleague stepped in and said she could get me a refund but I'd have to wait for a manager who was on lunch. We left the store without a refund as we couldn't wait any longer. Terrible service, argumentative and rude employees. Nobody expects to go to target and be spoken to in that manner. There was not much of an issue - just a simple refund however the blonde girl got an attitude and wanted to argue and be rude. Better customer service training is required.
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April 2023 by Sami J.
Customer service is subpar to say the leas. Olivia who's "in charge" of kids apparel is terribly rude. The general manger needs to reconsider who is being placed in leadership roles. I placed a pick up order several hours before closing only to not actually be able to pick up my groceries. Apparently they were short staffed for the day, so rather than informing customers that orders weren't going to get completed they communicated nothing. When I called 20 minutes before closing to find out what was happening Olivia and Karen offered no solution, Olivia continuously spoke over me in a rude, loud tone while laughing at me being rightfully upset. I will absolutely avoid this location, even with it being less than 10 minutes from my home. Had I been properly informed of the staffing issues of the day I would have made other arrangements, now I am to go without because of pure incompetence. No remorse and rude, this is completely unacceptable.
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December 2022 by Sarah G.
Stopped here to let the kids pick something out when visiting. Pretty average Target. Nothing really stood out. There were only 4 self check-out. Didn't have any interaction with the staff. We like that this plaza is near our hotel in case we need to get ANYTHING we need/forgot to pack/etc.
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September 2022 by Sarah R.
I just had the best experience with a Cashier at Target in my entire 47 years of life. I'm definitely going to fill out their survey but had to share how great Lathesia is at her job! I had to be at the airport in California at 5:15am this morning to fly here for work. I didn't sleep well (maybe 2 1/2 interrupted hours total) last night. I got off the plane, got my rental car and went straight to the office. I worked until almost 6pm. I wanted nothing more than to hole up in my hotel room, sleep, and not speak to anyone until I was forced to at work again tomorrow. I knew I needed groceries and some toiletries for the next 2 weeks and if I went to the hotel, it wasn't gonna happen. So I forced myself into the store (and almost walked out just out of exhaustion). I got in a very long line but it was moving impressively quickly. I started paying attention to Lathesia. She was treating every customer like they were her next door neighbor. She was efficient and really seemed to connect with each person she helped. As it was my turn, she asked me if I had a Target card... and then she added "Or the App". I order on the App for pickup on my way home from work in California all the time. I had no idea you could use it in store too! NO ONE has ever asked me that before (I shop at Target weekly). She then showed me how to use it in store and saved me $$ by using rewards money I didn't even realize I had (or had been losing all the other times I was in store shopping). She turned my day around with her kindness and helpfulness. Thank you Lathesia!!!!!! You deserve a raise and a promotion to train all others to be as great at customer service as you!
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August 2022 by Rick R.
Horrible customer service. The employee I encountered here was utterly mannerless. I was walking out of the store after making my purchase and there was plenty of room at the exit. Out of nowhere a Hispanic woman pushing a cart pushes the cart directly in front of me and almost runs me over. I had to sidestep before being hit. This Hispanic woman was the cart person I'm assuming. No "excuse me" or anything. She just pushes the cart head on into me. What the hell? Is this how customers are treated now? This woman should be fired for having zero manners on top of being reckless.
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January 2022 by Priscilla H.
Items not priced correctly when it's labeled with discount. When brought to attention of associate, I was told it wasn't "their job." They also did not honor the labeled price on the item in question. Nor did they seem interested in informing the proper department of their markdown errors. Disappointing customer service at this location.
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July 2021 by Mark P.
It doesn't matter what you were looking for, they are out of it. You can make a list of 20 or 25 items and they will only have five of them if you're lucky. Any certain brand, a any certain size, any certain color, any certain flavor... of anything.... Does not matter... They are out of it. The most worthless target on earth.
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January 2021 by Nathan B.
Terrible service. I come to this Target because it's so close to my house otherwise I'd never step foot in here again. Consistently rude, love to say "we don't know" or "guess we just don't have it". I'm a collector and they never have anything. The talk to me like I'm an idiot or a child. They're never concerned that they're missing 10+ items in one line. I'm consistently baffled that the store just doesn't want to make money.
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January 2021 by Shelby M.
Reminded me of the one back home. Close to same set up so was easy for me to find things
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July 2020 by Giselle V.
Not only is this an amazing place to work for but who doesn't love target. They carry my favorite melatonin gummy's and their products and home Decore is so beautiful. A target trip is always my fav.
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May 2020 by Christopher V.
To this day, Target remains one of my favorites jobs. I worked at a location near campus in college. The managers treated associates well, empowered us to resolve customer issues and created a healthy work environment. I actually learned a lot from those days. One of the staples at Target is customer service. They were adamant about greet customers that were within 10 feet. A simple "Hello" or, "Is there anything I can help with find?" sufficed. This Target doesn't have the faint excuse of being in a college town. Many of the associates seem like they'd rather not be there. It was difficult to find help and when I did they just pointed me in a direction. They're actually trained to walk you the item you're looking for. The shelves aren't stocked well or organized. Another no-no. .. Overall a below average Target.
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April 2020 by Shane B.
This may be the worst Target I have ever been to in my life. There is a cashier at this Target named Gloria. She is the rudest lady you will experience in your life. My computer mouse for work decided to give out on me after years, so I decided to brave the quarantine lockdown and venture to Target for my replacement. I had a price match from Amazon.com, shipped and sold by Amazon. I was polite to Gloria, initially walking up and simply stating "Ma'am, I have a price match for the mouse". She looks at me and says "I can only price match if you dont have Prime, if you have Prime then i cant price match you." Stunned, I looked at her and replied, "Ma'am this item is shipped and sold by Amazon, you can google the price of this item, with or without Amazon Prime, and the cost will not change". She then proceeded to argue with me, claiming that her daughter has Prime and items are cheaper for her??? so she cant honor the price match. She also questioned if the item was even a computer mouse (I was so confused at this point on what was happening). It was the weirdest exchange ever from a Target employee. Not only was she incorrect on their own price match policy, she was extremely rude to me and continued to argue with me, even after she found the mouse for the same cost on Target.com. I told the manager my concerns after the fact, though it was difficult to explain just how awful Gloria was due to the fact I was shocked by the interaction. As long as Gloria is employed by Target, I will never step foot into any of their locations again (meaning Target has officially lost a lifetime customer).
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April 2020 by Julia S.
We ordered from the Target app for pick up last night.... We received notification that our order was ready for pick up this morning - 5 stars ! Target is amazing !!! I'm so impressed with this service they offer. As soon as we pulled up the delivery person arrived and loaded items into trunk . Fast , easy affordable . Exactly what is needed n these health risk times !
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December 2019 by Mechi R.
I don't frequent target very often, but today we did our annual shopping for the families we adopt. The store was very clean and organized they had many people working in each section. Anytime I had a question some one was right there. One manager even helped me pick out tech items from the teenage boy on my list. I will visit this store again in the future.
