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September 2023 by MzNekad Curry
My child was originally at Valley Ranch then we moved to Plano now back to Valley Ranch and I wish I would have never moved her. The teachers are so loving and caring, the kids have all day activities, from arts and crafts to reading and dancing.
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September 2023 by Denise Curry
My child was originally at Valley Ranch then we moved to Plano now back to Valley Ranch and I wish I would have never moved her. The teachers are so loving and caring, the kids have all day activities, from arts and crafts to reading and dancing.
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April 2023 by christina g
I wouldn’t recommend this daycare to my worst enemy. Some of the staff members are so sweet but others clearly shouldn’t be allowed to work with children. My son was 6 when he went here and an older girl tried to pull his pants down to touch him, was also informed she’s tried to do this to others. The daycare had me sign an incident report but didn’t give it to me for weeks, they also said they reported it but was informed nothing was mentioned until I called the state.
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December 2021 by Sara Turco
Clearly, the staff are not competent to work with children. Based upon earlier reviews, as well as, word of mouth from at least 2 others in the community- the staff is disgustingly underqualified due to their massive inability to reserve patience with CHILDREN and maintain composure while handling children's emotions and needs. Additionally, and most importantly the multiple reports of becoming PHYSICAL with the children, including infants as mentioned in a previous review.This facility's days are clearly numbered as the reports continue to roll in without change, acknowledgment, or reprimand within the staff and the facility's ethics/values.
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December 2021 by t johnson
Very unprofessional and unorganized.Expected more from this location when it came to getting information for my child to attend. Given the run around and to this day I’m still waiting for phone call and information
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July 2021 by Kourtney O.
My son was hurt by a teacher here. She dug her nails into his arm and left marks on him. She is "probably going to be fired". While they still tried to get me to bring my kids back, I will not be doing so. For a center with cameras, I thought I could put my trust in there. I was wrong.
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December 2020 by jessica turcios
My child attended this day care for almost a year. At first things were going great they had great teachers. They began brining in new teachers and would value them over the teachers had been there longer and were truly great. After a few months from being there things began to worsen when the teachers I trusted were not there. I was glad I had access to the camera at all times to look after my child. I witnessed one of the new teachers be extremely rough with my child who was then about 7 months old. She tried to force feed my child with a bottle even though she showed she was not interested. I was horrified by what I witnessed and spoke to the teacher directly and expressed my concerns. This teacher forced my child and every child there to take a nap and let them cry for a long period of time. I picked up my child one day and she had a big mark in her chin that did not look like a scratch from another baby. I asked the same teacher what had happened and she just stuttered and couldn’t explain to me what had happened. There was no incident report so I took it upon my self to tell management. They did nothing to her but make an incident report themselves stating that they are not sure what had happened. I then explained to them that I had had issues with this teacher before and told them what she had done. The director simply told me that she could not do nothing about because I had not told her when it happened. Another month went by and as I was watching my child I witnessed this same teacher force feed a an 11 month old that was no longer wanting to eat. She grabbed his food from his plate and shoved her index finger down his throat with food. I was an absolute shock and called the school and told them to remove my child from that room and explained to her what happened. Nothing was done to this teacher and later found out that she was friends with the director. Other mothers shared their concerns and many have left this daycare recently including myself. They don’t have many teachers that last and there is an inconstancy with who watches after your child. I would not take a child to this facility if they can not speak and tell you what is going on. I feared for my child’s safety on the daily basis. I could not keep myself from watching the cameras. They were neglectful to my child and to other children there.The director and assistant did nothing to make me feel at ease. The assistant was extremely rude towards me after I went to pick up the reminder of my child’s items. The director and assistant are very unprofessional.
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December 2020 by isamar pena
Love this place, i have two girls a toddler and a 8 month old and they have been there for about 6 months now, staff is great, i love the fact that they keep me posted throughout the day with my kids activities and pictures
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December 2019 by s roy
This Daycare/Preschool doesn’t give respect to their good Teachers.Some Teachers are really good , doing their job best way.But Management doesn’t support them when there need end they throw them.I took my daughter admission almost 8 months ago, she doesn’t get adjusted easily if Teacher is not good. But luckily her Teacher we found out really good within a week my daughter started liking her.Everything was going great, even each Parent appreciates Teacher effort.My daughter everyday learned something new and come home will tried to utter new new words.I was happy.Suddenly without proper notice ,Management replaced that Teacher with a new one. Who doesn’t have any experience.From there it’s a roller coaster ride for each kid.We tried to bring this to Management, still their attitude same. Old Teacher they want to throw out without any reason.I will move my Daughter to other place ASAP bcoz in this scenario, I am noticing kids behavior changing like anything.This is one of the incident, I have seen many Teacher who did good they thrower them out within this 8 months from other classes.
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December 2019 by Kxo Lea
My 2 year old has been going here for about 6 months. The teachers are the best, i like the curriculum. The facility is always nice and clean and everyone is always friendly. Great atmosphere and my daughter enjoys coming everyday.
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December 2019 by Amanda Quintero
Let me start of by saying at first I was really nervous about sending my son here, because he came from a daycare that I grew up in to a daycare I knew no one at ..... the front staff is amazing and very welcoming when I walk in everyday they have a smile on there face ready to greet me :) but most of all I absolutely love my sons teacher Ms.shunna, Edward has been in her class for about 2 months now and he is doing amazing with his vocabulary and can articulate his words very well thanks to her . Keep in mind my son is only a year and a half . Ms.Shunna is a wonderful teacher not only to my son but to the other children as well she always has the class engaged and you can tell she cares for the children like they are her own :) thank you so much for everything you do Ms.Shunna Edward and I really appreciate everything
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December 2018 by Cynthia Elizondo
My child has been attending The Children’s Courtyard at Valley Ranch for almost two years. I was very pessimistic at first due to the poor experiences we had at the previous day care. However, I can say that switching my child to this facility has been the best decision we’ve made. Of course, like any other child care, there have been some accidents. However, the director Marsha does an excellent job at resolving any issues that may arise. The teachers that our son has had this far (Chastity & Amanda) have been so patient, caring and kind.I recently switched jobs and I make a 30-minute drive daily but, it’s worth knowing my child is in caring hands. We can tell he loves going, has fun and is so advanced in learning.
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December 2018 by Damon Logan
Children's Courtyard has been excellent with our child. She started there when she was 3 months she is now 31 months. Children's Courtyard of Valley Ranch is a center that cares. The director and assistant director are a great team that listens to the parents. There has been changes since we have been there. The one constant is my child is safe, secure and learning more every single day. As a parent that is all you can ask for
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December 2018 by Doris Reyes
My son always has an amazing time here I have no complaints on the care nor how they're treated. My only problem would be the pricing. Not really fair to charge you $22 because your kid was dismissed from school 2.5hrs early to then charge $22 because the next day school was closed. That math doesn't make sense to me. Other than that I have no problem with children's courtyard of valley ranch.
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December 2018 by Stephanie Truax
Pre-kinder Curriculum for my 4 year old was amazing, my daughter is very free spirited and was allowed the freedom to express her creative and fun loving personality without consequence. We have loved having her in the program.
