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August 2023 by Sony R.
I have read many not so nice reviews for this business, but I e never had an issue with anything. Have bought and always have things repaired. The way I look at it is this, if you walk in with a chip on your shoulder, as with any other place or person, you're going to take offense. They e always been friendly every time I've walked in, whether window shopping or purchasing something. Two thumbs up here.
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August 2023 by Puja P
Best bang for your buck! They've an extensive collection and it is not by any means fragile (18k) of course. I have had no issues with any of the items I've purchased here.Jewelry repair.... I'd give it a 8 out of ten.
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July 2023 by priya parasu
Sirisha did a great job in attending us. Her willingness to show the jewels and patience is amazing. Also her pleasant nature is welcoming and helps to shop. she is a great asset for Tilak jewellers
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July 2023 by Pallavi
Went in to check out diamond bangles and the sales person was least interested to answer any question. I narrowed down on a pair and they weren’t ready to give any price break up. The owner was very busy with something that he doesn’t have time take care of customers.
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June 2023 by gautham marathu
Sowmya is great sales person very patientExplaining and showing products,welcoming attitude, handling customers and finally negotiating price.Great work attitude
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May 2023 by minnie shrestha
They have varieties of jewelry selections. Risitha was so helpful everytime I have been here. Her customer service skills are top-notch.
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May 2023 by Anusha Katuru
Very rude behavior of the management, and they treat customers very disrespect-full. They don’t provide any service for their own products. I brought few ornaments from this shop and they got broken with in a year. When we ask them a help to fix that, at least they are not ready to listen to it. We have to do the fixing in another store which costs lot of money.
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April 2023 by man madd
Very bad behavior from management. They are very rude and disrespectful. Also price is very high comparatively.Some fat old guy I don’t know if he is manager or owner he don’t even know how to talk or behave with customers he behave rude in front of all the other customers.
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April 2023 by Christine Springs
I was there to buy nosepins and SIRISHA helped me patiently throughout my purchase. She gave me great suggestions and helped me. Thank you for your great customer service.
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March 2023 by brunda lankipalli
We visited on a casual day. Rekha was so patient with us and showed everything. It was a pleasant experience throughout the shopping. Thanks
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March 2023 by Alyssa Bella
we went here to get a nose ring for my sister and she wasn’t with me and they said we could return them within 14 days if the tag was still on them and they were still in the box. we came back 11 days later and they said there is no returns on nose rings when they specifically told us we could. terrible customer service and we will never be coming back
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February 2023 by Sukanya CSa
Sirisha was very patient and helpful. She gave us a lot of inputs and helped us decide upon the jewelry and also the designs which go by latest trends. She is really an asset to Tilak Jewelers in Dallas area. Recommend coming and asking for her !!
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February 2023 by sri k
Excellent collection. Thank you so much Sureka for helping me pick such wonderful pieces. I really appreciate Uncle’s help in fixing my necklace. Even though he is an owner he is aware and interested in his work. My favorite place to shop and will be coming back again and again! ?
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February 2023 by K Rany
The salesperson who was helping us, Hema, was really helpful and nice. Though we were looking at many jewelry and ask her to take them out and we were going around the store alot she was patient and didn’t show any attitude like the other salespeople at Tilak we have experienced.
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February 2023 by Golla Sahithi
Sales person Sirisha is very friendly and very patience. She was ableTo understand to our taste and has shown latest models to our requirements. Thanks Sirisha and Tilak staff for making our experience memorable.
