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June 2024 by LaSaul Hall
I was charged $97.61 for a van rental after I was told I had 100 miles before any extra charges. They lied.... I only did 85.6 miles. Never again will I rent from U haul
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May 2024 by sagar nandipalli
Worst exp with Uahul. STEPHANIE in the front desk very very rude and worst customer service.She is dumb at dealing with customers.Requested for dolly but she said she csnt add to existing reservation. But I made many times in different locations.I dont know they guy who owns this location after seeing these many worst reviews still hire same rude agent at front desk.GUYS, PLEASE STAY AWAY FROM THIS uHaul location
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May 2024 by Dev
Don’t rent from this location. They were close before 4:50, They say they close at 5:00pm. They will charge you more.
Have a very bad experience with this location.
If you don’t want to spoil your day simply skip this uhaul.
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May 2024 by Jose Cornejo
We made a reservation and the people that works there didn't have the truck there so they had to sent us to another location ...don't waste your time .
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March 2024 by Rajaramesh Reddy G
U- Haul is good but at this specific location service is very bad. Please choose other locations if possible. They will change simply for nothing. Service desk people are really rude in behavior.
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October 2023 by Alayr’c Sampson
Horrible Customer service, trailer was filty loaded with rocks dirt and mud. And was told take it or leave it.
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March 2023 by Rachel McElroy
They only reason to get one star is because they had the right size truck. The woman that works there was rude and did not inform me of any details of the transaction. When I had an issue with my card she thought it was funny. I thought since the reviews were old I would give them a chance. Don't go to this location.
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March 2023 by Michael Inghilterra
Terrible service. Don’t rent a U-Haul from this location.
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October 2022 by Sayeed Sheikh
This place is not worth spending your time and money, Had a reservation for a U-Haul truck, They cancelled the reservation without prior notice, when I went to pick up the truck, Employee told me that she U-Haul customer care cancelled the reset as I didn’t answer when they called (Obviously that was a lie, No one called) then surprisingly she offer me a truck again with a catch, I had my prior rental for 16 hours and now she offer the same truck for 4-6 hours and she spilled the it that she has another reservation for the truck so she needs the truck back. What a shame.
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October 2021 by Dolores Cardona
When checking for diffrent places for storage, I had asked if it was air-conditioned and YES was the answer, it is NOT!! Hot as hell but course I already paid and had to complete my move asap!! Sux!!!
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September 2021 by HUGO MOLINA
DO NOT DO BUSINESS HERE ITS NOT WORTH IT IM A CRITIC AND TRUST ME WHEN I SAY THIS WE LOVE OUR TROOPS!
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November 2020 by Chaith S
This is the worst uhaul dealer Ive ever visited. Totally incompetent staff. Made a reservation online but took them more than an hour to provide me with the keys. They are totally unsure of the process. When renting, they said toll charged will be mailed to address on file. Never received any. Later got an email from uhaul stating that I owe uhaul the tolls plus 11$ admin fee. Ridiculous place to do business with. The old guy at the front desk(I assume he is the owner), is rude and unapologetic for the wait. He got bad attitude and doesn't respect the customer.
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October 2020 by Syed Ahmed
Had a good experience. Receptionist was very friendly and helpful
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September 2020 by Jane Elena
Not enough staff. The lady who tried to help me was nice however she was more entertained talking to her coworkers than actually helping me. I love uhaul however this location not so much.
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August 2020 by Mary H.
Worse communication !! Not sure who runs this Company , 1 minute they have a truck, when you get there to pick up, oh they say we just rented it to someone else!!!! Who does that!!!!When you call weeks ahead to make sure the truck is reserved for you. They tell you it is..... then they rent to someone else!! Shame on themBEware!!!!
