United States Postal Service

Most Recent Comments

• August 2024 by Kevin
  UPDATE, HAD TO GO INTO POST OFFICE AND REPEATED THE ISSUE TO HORACE. HE WENT INTO THE OFFICE AND FOUND SOMEONE HAD LEFT MY OVERFLOW MAIL ON THE FLOOR AND HAD PLACED NO NOTICE IN MY POB. THE WOMAN I HAD ASKED TO CHECK ON THIS ISSUE THE WEEK PRIOR DID NOT LOCATE THIS STACK OF MAIL. GLAD THE ISSUE WAS RESOLVED THANKS TO HORACE. STILL THIS TOOK COUNTLESS HOURS ON MY PART CONTACTING THE IRS AND THE US POSTMASTER.
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  Maintained a POB at this location for several decades. I miss when Debbie and Horace ran things. Both knew me by name and my POB number by heart. However, summer 2024 has been a very disappointing experience.
  
  On my way out of town I stopped by to check my POB and discovered a tax refund check. Knowing I would not cash it until I verified the amount against my tax filing and not wanting to take it along during my trip, I decided the safest place was to leave the check behind in my locked POB. Unfortunately, when I returned to the post office the check was gone. Someone working at this location stole a $4,550 check out of my POB! I'm sure they expected I didn't know the check had arrived and would believe the check had been lost in the mail. We pay for a POB to ensure our mail is safe and secure. Instead, a predator behind the counter at this location steals it. Can't begin to express how disappointed and angry I am with USPS. Filed with USPS Inspector and still waiting on IRS to verify if the check has been cashed.
• August 2024 by Lola Fashola, Dallas Realtor
  Shaynah was extremely patient, helpful, and friendly. Her customer service was so good, I had to leave a review.
• May 2024 by Regan Reece
  This post office 🏤 doubles as a nuclear fallout shelter.
• April 2024 by N
  Quick service
• January 2024 by Bobbie Leigh
  Waited over 30 mins after their posted opening sign of 8:30am... and they still weren't open. Two other people were waiting too. Update the hours sign or reprimand the person who apparently comes to work super late?
• January 2024 by sunny b
  Nice small location with courteous and helpful staff.
• December 2023 by Michael Inghilterra
  The posted hours indicate that this location opens at 8:30 AM. Despite my arrival at the stated opening time and waiting until 8:50 AM, the office remained closed. This was particularly confusing as the parking lot was full of employee cars, suggesting that staff were on-site. This experience was inconvenient and disappointing, especially considering the clear discrepancy between the posted hours and the actual opening time.
• November 2023 by America S.
  Women who works the front desk was so helpful and patient with me. I didn't know what I needed to do in order to ship out a gift. She took time to make sure I wasn't over paying for the shipping, which I appreciate so much!
• August 2023 by Mariza Herrera
  I looked at all the reviews for all the other USPS locations and this one was the only one in Irving that has more than 2 stars ? Great choice though. It is out of the way and I did get a bit lost but it was worth it. The line wasn’t long (2 people in front of me), the wait wasn’t long (in and out in 15 min), the woman who attended me wasn’t rude and she was very efficient. Definitely knows how to quickly get through each persons need and on to the next customer. Overall good experience!
• June 2023 by Lizzie Gorman
  This post office is pretty good but periodically (like today) you get stuck in a line of people who don’t have their packages labeled or ready to go that takes 20 min. 99% of my visits are pre-labeled packages I refuse to put in the drop box since the PO has lost them before (not this location, just in general). They desperately need an acceptance kiosk for people like me, who come prepared, so we don’t have to wait behind those who don’t. One of the only offices I’ve been to that doesn’t have one.
• February 2023 by Alex Straw
  The lady working today was incredibly rude.
• February 2023 by Thomas R.
  This is probably the best run post office in America. It's small, the guys running it are extremely friendly and very helpful. I only hope Las Colinas doesn't get too big and then ruins this place.
• September 2022 by Thomas Rawls
  This is probably the best run post office in America. It's small, the guys running it are extremely friendly and very helpful. I only hope Las Colinas doesn't get too big and then ruins this place.
• September 2022 by straight lace
  Mail has been open very important documents also mail has been held and not put in PO box when delivered u can tell by dates and communication of sender court document held and dates were stamped but it worked out Great anyway!?what's done for evil God will turn it around. Shame on you.
• September 2022 by puja budhathoki
  This place is quiet and never busy. Staffs are well behaved.