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March 2024 by Yaratzeth Ortiz
Went to go get a passport for my daughter and the service was terrible. Was returned home by Rashida because I needed to fill out the form when there was no one after me with an appointment and it would’ve taken less than 5 minutes. Came back when I got rescheduled and now nobody could attend me because there was no staff to take a picture. Whats the point of Rashida rescheduling me with her if she can’t do it? What’s the point of an appointment then? I hope they stop wasting people’s time, like Rashida wasted mine.
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March 2024 by Jose manuel Ibarra
Waiting for my key to my mailbox 4 weeks this is so bad!
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March 2024 by Mentado Sabina
Worst costumer service. This worker had said that if I didn’t see her lane was closed. Her name was Tee. And I had told her I only had a question. And she was helping a customer when she had just said her lane was closed. Mind you she said it with a attitude , she was also rude to other customers not only me. As a worker she should attend her customers respectfully.
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March 2024 by Wayne Fields
Ref Irving Tx 75060 location . They should through their phones in the trash. They refuse to answer the phones . 15 calls in a 45 min time NO ANSWER ! Some things can't be handled online .
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March 2024 by Perro Perro
Theres no one in line and they take so long to help , and when is your turn they are aggressive and disrespectful hopefully they change people working there. If they don’t like working there why are they there . Smh?
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February 2024 by fakhera marghob
No one answer the phone I try calling for week but never answered my phone my immigration application is stacked in this office since Jan but no one answered the phone
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January 2024 by cory delavega
Being rude and making decisions for someone else when money is involved is a BAD idea.
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December 2023 by Ilsy Urias
Excellent customer service.
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October 2023 by Vanessa R
2 cashiers at most! Cashiers are on phones a lot and very dismissive. Customers are telling them to have a great day and they don’t even respond. Horrible location.
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October 2023 by Donna DeQuire-Rios
Rashida that works o the post office on Irving Blvd in Irving Texas is an outstanding employee. Customer service great. Love how she was kind and helpful
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October 2023 by Muaz Rahman
The slowest USPS I have ever been to. Half the workers here are just standing around doing nothing. How do you run a business like this?? Absolute disgrace.
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October 2023 by Elaine Mendez
My husband and I went to the Irving post office for our passports. I was so nervous because of all the talk about the wait time but we walked in and out. My husband didn’t even have the correct birth certificate and lady held off on submitting the paper work till he went downtown got a new certificate and went right back to submit..best customer service and we even got our passports sooner then expected!!! Here we come DR…..
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August 2023 by Tanah Martin
Today I visited the Post Office and had an exchange with a clerk that was very rude. The clerk was cursing to me and then walked away from the counter, after waiting several minutes, the clerk returned to the counter and was rude again. I asked to speak the supervisor and discussed the clerk and described what happened. The clerk tried to comment on the incident but the Supervisor advised the clerk to wait on the next customer instead of trying to be a part of my conversation and apologized to me for the clerks behavior.
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August 2023 by Gabby Martinez
I came to this USPS on 8.09.23 and the lady with short hair (didn't see her name) Clerk#7 on my receipt was laughing about me when I took a picture of my envelope, she was so unrespectful! Bad customer service!
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August 2023 by RJ Lincoln
I called this post office to track a package they said was being returned, "No address", but this address gets mail everyday for years. The phone rang and rang, then someone would pick up and hang up. Happened 5 or 6 times. Some Govt workers, UGH, someone should make these slackers get a real job