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November 2024 by Luis Aaron M.
Not a one time experience, an everyone experience. No self checkouts, curbside is super slow. Show up and expect 20+ cars and like 2 workers outside. If you see anymore they are slow and have 2-3 people helping one car. Then they walk inside across the store and take years to come out. 1hr curbside is insane. This Walmart overall sucks and I never been to one that horrible. There's great quality ones, then there is this one. A lot to do with management; obviously not making enough money to hire, and put in self checkouts, and update like all the others. Garbage place
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September 2024 by Phillip E. S.
After having lunch with a friend, I wanted to shop at this particular location before heading back to Fort Worth. As with other locations, this one had everything I needed. It was also extremely clean and well maintained. The staff members were friendly, courteous, and very helpful. If you live in the area, make this Walmart your go-to location for all your shopping needs.
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March 2024 by LeAnne D.
Humans for checking out! If I could give y'all less than one star, I would. I stopped by to pick up a few items and left my cart when I realized there was only self checkout. I'm not getting a discount for working at Walmart so don't make me work for free for y'all!
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January 2023 by Jobhany O.
Called over the phone to check if an item was in stock like the website said. I live an hour away so I wanted to make sure the drive was worth it. I was trying to connect to electronics through out the day, & they never picked up I called over 10 times every time they didn't pick up it transferred to me customer service where and it sounded to be an old female employee was extremely rude because I kept calling trying to contact electronics. Every time her answer was "electronics doesn't answer" which was no help at all. She also told me to come see for myself when I told her I live about an hour away. The worst phone customer service I've ever experienced
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October 2022 by Daniel A.
Clean store, normal, nothing special. No complaints. Nothing really stood out about it.
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August 2022 by Roddy M.
I talked to pickup managers. The primary manager was MELTON!! Both managers were super rude and were clueless on the pickup order process. Evening shift. The pickup assistant lmanager said there was nothing he could do when we showed up early for our item because of an emergency. Our car battery died in parking lot. It was 5 pm and we couldn't pick up until 9. They had plenty of the batteries we needed and had already our paid online for it we picked it out ourselves and took it to the pickup section and that's when the pickup manager sat there clueless and said he couldn't give it to us. The store manager was then called over. He gave us the same BS story but in a more rude manner. Extremely short and rude. Didn't even try anything to help. He said first come first serve that's why and that he couldn't change it and "tough luck" that we should of figured that out before buying. We shouldn't be able to purchase if this was the case. We were literally sitting there with our battery we just purchased. and he told us we had to wait for 4 hours to get it regardless as he started to walk away unsolved. Never attempted to try anything! There was no disclosure that said we couldn't get it earlier before purchasing... store manager is Melton. We then said to him "we'll be leaving a bad review for him" and he said "idc we get bad reviews all the time" and walked away. We talked to corporate and they said they could override with a request. If he cared he could of talked to corporate and received the request. Instead he left us stranded with our baby and dog in the car in hot texas heat. This was horrible service and he should be fired on spot. They just lost a long term customer who spends hundred monthly at Walmart. We then call the store bc corporate told us to get a hold of Melton the manager and get the request. We were put on hold for an hour because all of a sudden, 15 min after we left, there was no longer a manger available for the next hour coincidentally. The order we did weeks ago before this, was completely not delivered from same department and couldn't get an answer to why our groceries weren't delivered which we needed to feed our kids for dinner. We didn't get an answer for days!! The Dept was useless and obviously they don't care about the customers nor the reviews left. I wish I could give them negative stars because this was a disaster!!
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July 2022 by C. L
I preordered a birthday cake and the day before it was to be picked up - they informed me they didn’t have whipped icing - they only had buttercream. I went ahead with the order due to the time frame. I’m not sure why whipped icing is a choice on the website if they aren’t even willing to make a batch of whipped icing for the people ordering it online. When I picked the cake up, I was disappointed not only that it was going to be covered in an icing I didn’t want, but the icing colors did not match what I had picked online. The color I chose was a light, near pastel color and the purple they piped on the cake was royal purple- almost indigo. The most upsetting thing of all: The piped message. It looked like it had been done by someone who had never been trained in cake decorating. It was smudged, uncentered, uneven, capitalization didn’t match the messaging I had chosen. Quite frankly- it looks like a middle schooler decorated the cake. Not worth the money. I won’t customize cakes at Walmart ever again. I’m embarrassed.
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July 2022 by Samuel C.
I waited for over 40 minutes for someone to unlock the razor blade cabinet. I asked multiple associates across the store for help. The only answer I received was "that's not my area". Finally I walked to customer service, she at least took the time to page someone. Took another 15 minutes for him to show up. I went back to customer service to ask to speak with the manager, Hunter, and he was too busy to leave the office. This is the largest group of inept people I've ever encountered. Avoid this shit hole if you can.
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July 2022 by Rose V.
Dirty Walmart. They NEED to put employees BACK at the cashiers. Hate the long lines here!!!!!!!!!!
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May 2022 by Rob B.
Very dirty outside and inside. All the shopping carts are out in the parking lot. There were none inside, so you have to go back to the parking lot to grab one and bring in. Plenty of associates walking around doing nothing.... The store manager should take pride in their store and make sure the parking lot is clean and welcoming.
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April 2022 by Nala G.
If I could give it less stars I would. Met one of the rudest cashiers ever. Horrible customer service.
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March 2022 by Gillian M.
I placed an order online to pickup there were six items on the order and it was supposed to be ready by 2:48 PM this afternoon 3/15/2022 and when that time came and gone it still was showing order was being prepared so I decided to call the store multiple times no one bothered to answer the phone! I called Walmart online customer service they tried to call the store multiple times and no one would answer! I canceled my order I will no longer be doing business with this store when if they cannot take a simple six item shopping list, and get it done as quickly as possible or have an associate pick up the phone in the store!
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January 2022 by Linet A.
The worse service ever!! I was in store 0880 manager Roslyn was the worse thing ever!! She dismissed me and didn't even wanna talk to me, I just purchased alcohol and wanted to return it, she mentioned that they don't do returns on alcohol, when I asked her to show me where it stated it in the policy she wasn't able to show me it!! WALMART WHAT THE HELL IS GOING ON WITH YOUR STAFF AND MANAGEMENT!! #TARGET
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November 2021 by Kyle T.
Rude employee. Had one guy working a pallet jack in the Christmas (Christmas!!!) section act like he wanted to fight me this morning while I was looking for a stuffed animal. Apparently, I was about to enter some type of DMZ no man's land (which was not clear at all) and he let me know all about it as rudely and as menacingly as he could. Trying to intimidate me or something. It didn't go like I guess he thought it would, but dang, just wanted to get a stuffed panda for a Christmas gift not all his drama queen bit. A simple, "you can't be back there" would have worked wonders here, not all the mad dogging and whatever it was he was trying to do. E for effort though. I recommend the Bedford location. Much nicer there.
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July 2021 by Lauren S.
Okay. I can deal with lack of employees, poor selection, even disgusting toilets (I walked in on dried blood on a toilet seat, I threw up it was so nasty). But I can't deal with their shady business practices. I bought a light globe from the clearance section, $16, even got a warranty on it. Got home, no remote, no way to use it. Ok, whatever. Bought another similar item from clearance later, charging port was damaged! Do you seriously not check things before putting them on the sales floor?! I went to return them both, thinking I'd get my full $30 back since they were clearly defective, right? Nope! Only offered me $16, no apologies or anything! Screw you Walmart! Absolutely pathetic!
