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October 2023 by steven bartlett
We've used Republic Services for more than 3 years now, and they have good service at a good price. We are a small commercial facility that uses a multitude of different dumpsters.Sherry with Republic Services is amazing! She goes above and beyond to make sure we are taken care of. She has a great attitude and she really cares for her customers! Thank you so much Sherry Morgan!Steven and JillServices: Junk removal
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August 2023 by D Hestilow
They did me dirty too they don't clean up anything like trash in the road
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June 2023 by Charlotte Bradsby
They have the worst service out of any waste company. I don't see how they are still in business.They leave cans in street, won't pick up on scheduled days. Only pick up certain cans for some odd reason. Supervisor in Itasca need to be fired along with driver to in Itasca, TX, since they think that is okay the way the drivers respond to customer service.Service: Hazardous waste removal & disposal
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April 2023 by William Austin
We were fortunate to find a competitor and signed on with them for half the cost when we left this over priced company effective the end of March.Now it's middle of April and they've invoiced me for over $85, just for picking up their trash cart.While their work crews have been good, their pricing has been a problem for most of the decade or so we've used them. And their add on fees (administrative plus Fuel/Environmental Recovery Fee) are about half the monthly bill.I cannot recommend them. If you do choose to go with them, be sure to consider the add on fees. There are alternatives for half the cost.Directly from current invoice;1 Trash Cart 95/96 Gal, 1 Lift Per WeekContainer Removal 04/07 1.0000 $50.00Administrative Fee $5.95Fuel/Environmental Recovery Fee $24.27Total State Sales Tax $5.01CURRENT INVOICE CHARGES $85.23Service: Trash removal & disposal
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August 2022 by Stacy Masiero
I moved from Arlington to Granbury on June 30 and called Republic Services because the Granbury utilities lookup tool indicated they serviced my address. I called them on 6/24 and set up service to begin on 6/28 and the 96 gallon trash container to be delivered at my door. When it wasn't there I retrieved my email confirmation and called them to inquire about it.. That is when I was informed that Republic does not service my address. When I told the woman on the end of the line that I had already set up service, she disagreed with me and said they would not have set up service in an area where they don't pick up trash. I gave her the confirmation number to no avail. (they can't pull up confirmation numbers) I had to forward the email to someone to get them to accept that I had indeed been charged $50 for the set up. But worse was I did not have trash service at my new home. And didn't get trash service set up for another 2 weeks because I had to find a new waste service company and it took that long to get service set up.
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July 2022 by Kathy Carlson
I appreciate they drivers who do Blooming Grove. The guys are always so pleasant and have even helped me with getting my trash cans to the edge of the road to be dumped in the their truck. I've never had such a friendly and respectful drivers than I have with this company...thank yall so much!Service: Trash removal & disposal
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June 2022 by Thuc Nguyen
My tenants moved in and selected Republic for weekly trash service. Big… BIG mistake. 2 months of service resulted in a bill of almost $200. With their fees, it jumped to over $300. They canceled the service immediately. They should of checked the reviews from Google first. I will be telling all my tenants about this horror story. The seemingly automated response from the company to almost all of these are very generic and almost bots.Update: Republic additional wants to charge almost $100 to have the trash can returnedZ
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September 2021 by Service Manager
Terrible company. They will never pick up on time. Go weeks with out picking up. They will never credit you when they miss picking up. Terrible. Stay away
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May 2021 by Adriane Allcon
This company was charging me about $85 a month for once a week trash removal. After speaking with others who live in my area using other trash services I discovered that this price is astronomical. I switched to another company and now I am being charged about $27 a month for the same service. When I called to cancel they told me it would be $50 to pick up the bin. I was fed up and just said fine because I did not want to deal with them anymore. Then when I get the bill for the bin removal it was $79.60. I called and they said that was because of the fuel/environmental fees. My question is what environmental fees do you need to collect for an empty bin and how in the world does that translate to $30 more then what I was quoted? I will never use this company again.
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December 2020 by Justin Hunter
Not price competitive. charges $68 to return a cart after cancelling for 5 years. in response to your reply below, you can explain to everyone why you charge $68 to return a cart. That price is never stated at the inception of service. The cart itself is not that much and neither Waste Connection or Frontier charge that much, if at all. Explain why you would charge $68 to retrieve a cart after 4 years of service. Clifton, TX where you currently serve the city.
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October 2020 by gary keith
Not Happy with this company at all. Terrible Customer Service
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October 2020 by Julia K.
Couldn't be more frustrated with a company and their extraordinary price increases. We are a small family business and initially signed a contract for dumpster service at our facility for around $500 per month. We are still stuck in a 3 year contract, and our bill is now nearly $1000 per month for the same service. Price gouging at its finest with no way out the contract. BUYER BEWARE.
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May 2020 by Tim H
We live on a small dirt road. Somehow the drivers manage to get the trucks up to about 75 mph. Calls to the company have no effect and nothing is done about it. Absolutely no concern for customer service or safety in this company.
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May 2020 by Robert Riley
Never again.they are honestly stealing from people. They are charging me 65.00 to come pick up their container. Also when I signed up for service they charged 65.00 delivery fee. No way it cost that much. I'm going to take their container back to them. There is garbage service available as good or better at cheaper RATES. Their office personel are the worst.
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May 2020 by Richard Beauchamp
Trash. We were told multiple times the trash service would be $25 a month. 1st and 2nd billing statements show that we owe $174. Fuel recovery fee jumped the price up. Are they running the trash trucks off jet fuel? TRASH.