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March 2024 by Rubie Nelson
Very nice and friendly to customers.Keep up the good work.
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October 2023 by Charlyn P.
never placed a curbside order from this store! worst and always cancel. due to system issue forever! do not place an order for curbside.
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September 2023 by Kim T.
The pharmacy was supposed to open at 9:00 am. I needed to speak to pharmacist about some medication. 9:10 and it is still closed. Went to the from counter and a tall man was working, I believe he is the manager, and asked about the pharmacy not being open and he rudely said the pharmacy opens at 9:00 and I said well it is 9:10. He didn't try to help or apologize that it wasn't open. Very rude. I will go to CVS next time.
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July 2023 by Joseph M. S.
One cashier, 2 people in front of me. One purchased cigarettes. He was about 30 years of age. My turn in line. Try to purchase 6 ON nicotine pouches. Had cash, in a bathing suite, ID in the car. She would not sell to me. The person in front of me was never asked for ID. I'm white, 65 years of age. Your cashier is racist. Will never be back.
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July 2023 by Miranda G.
I ordered 1-hour photos (25 prints) and they were supposed to be ready at 1 PM. I came by at 4 PM and the photos were not ready and the associate was very rude and made it seem like it was inconvenient of me to stop by even though the photos should have been ready long before the time I went. She immediately cut me off and told me they were not ready (didn't bother to check) and that she wasn't even there at the time the order was supposed to be ready, told me to come back later, then moved on to the next person, wasn't able to help them either, then stormed off to an "employees only" room. Very disappointed with the service.
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March 2023 by Claudia T.
The Walgreens at 11107 Market Street Rd, Jacinto City, TX 77029 Is truly the worst service every time I call or pick up my prescription. Today I called to check on my prescription which they have had for over 3 days in process according to their app. I called and spoke to a person by the name of Nancy Arellano, who at first tells me, ''There is no prescription in their system showing up for me'', I told her, ''that's not right because I got the app notification the same day my doctor offices had called it in, so I know for sure this Pharmacy receive the order''. Her tone in voice changed getting just plain rude and reposed by saying. ''Well, your prescription not in, it's on back order''. I proceeded to speak to her in the same tone. ''So, you are showing a prescription order for me''. Then I'm guessing her bipolar disorder kicked in and began to tell me that, ''I don't need to speak to her that way'' andthe last 2 minutes on the phone going back-and-forth of whom was rude first was completely childish and a waste of time.Bottom line getting any service or answers from any of the Walgreen's in Houston is like pulling teeth, I'm so tired of dealing with the pharmacy staff. I'm transferring all my prescriptions to Kroger's.
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December 2022 by Endang Barton
Accommodate what I need in timely manner. Pharmacist assures me that she is not going to hurt me.. Very professional.
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March 2022 by Jose R.
This location closes at 12 midnight but when I arrive 11:10pm were close already. Very disappointed.
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November 2021 by Alyssa C.
Truly the worst service every time I'm here. I had a canvas scheduled to be ready at 3 pm. Which is an estimated time. I understand that. So why at 10 pm is it still NOT ready and I was told to come back the next day at 7 am (when they open) to come get it. The night managers excuse is that no one else is "trained" to put together a canvas and she is the only one who can do it. You had 6 hours to finish this canvas that I needed for an event for the next day. Not for me to pick up the next day. Walgreens entire photo reputation is built around "having it ready in a hour". Which is a joke. This is the second time this has happened to me. I don't understand why they have not trained more of their staff to put together a canvas. I have been in customer service for over 7 years and their service is by far the most disappointing and frustrating on East Texas. Don't waste your time or money here.
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October 2019 by Ricardo Almendarez
(Translated by Google) Very good service of the photo copy department
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May 2019 by Robb Snow
Excellent service.
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March 2019 by Sylvia H.
I used to hate going to this location. I transferred all my prescriptions to Sam's wholesale for the longest time because I got so tired of dealing with the pharmacy staff. That was in the last six months or more they have changed all new staff and they have been awesome I began getting all my prescriptions at this location again and I really appreciate the new staff. They are quite a bit more competent than any other staff thats been there that I can recall and I've lived in this area since the early 70s.
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May 2018 by Codey C.
The staff in the pharmacy are by far the most incompetent, unprofessional, and nonchalantabout their MISTAKES!! WHICH COULD COST SOMEONE THEIR LIFE!!
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March 2018 by Roel A.
Complete bs customer service. Those people need to get fired, Beatriz at the pharmacy made me come back for my prescription 3 times now and the final time i had to wait in line and she tells me to turn around and get back in line and the medicine would be ready. I get to the window again and she tells me the medicine will not be ready until May, and it is barely March. She straight up lied to my face, she looked lost half the time and could not give me a straight answer for anything, I will do everything i can to tell peopl about the crap service they do in this location and hopefully they hold their brain dead employees accountable. I never like complaining about customer service but this is too much.
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January 2018 by Lisa A.
They take forever, bad customer service and the pharmacist is rude to her staff. Don't waste your time.