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December 2023 by Claudia Mendez
The pharmacist did everything on they power to fill my Mom's prescription, after they supposedly send it from the hospital when discharge the same day, they didn't and they take care of it, she couldn't stay two days without medicine after been discharge from suffering a stroke. Thanks Walgreens pharmacist and specially Carolina who talk to the Pharmacist and explain the situation.
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November 2023 by heavy brother
You have to have thick skin to get your prescriptions here.Worst customer service I’ve seen in a long time.My customers are my customers because I care about them.Stay away from this place.
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November 2023 by Brass Spectacles
Don't bother with this place. My bf tries to get his prescriptions filled here but they're always out of stock and delayed for days. Most recently he got one called in yesterday and went in only to be told to come back today and then was told that about 1/2 their shipment of meds was missing including his and they told him to try again tomorrow. They've done this consistently with his meds in the past too, and this is the last straw because these meds are too important for them to be messing around for days on end saying they don't have them for him. We'll be moving to getting the scripts filled elsewhere that will actually have them on time.
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October 2023 by JGasca713
Do not recommend coming to the store. Employee refused to refund a curbside order I just picked up. I wanted to swamp and pay the difference instead. He refused the refund. Employee did not want to help me at all and mentioned the manager said to do it online. Why would I leave and do it online when I'm at the store? Terrible service...
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October 2023 by Ana Juilou
I just had surgery and this location doesn’t have my meds ready . Two days waiting for my meds and still nothing . Don’t waste your time and coming to this pharmacy. They’re super rude and worst customer service .
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September 2023 by Jacob Morales
Went in for a new tank of propane at about 1pm, the cashier said she was out of propane. After checking outside myself I noticed there was a full one. Went in to tell her, she had somebody else in the store go do it for her because she didn’t know what key it was. When we opened it up there were about 10 full propane tanks. The cashier was just being lazy. We almost went out our way and drove to another store just cuz she didnt want to help.
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July 2023 by Charlie Belcher
Call the pharmacy 4 times to ask about the medication I just pickup and they disconnect me all 4 times.
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March 2023 by Claudia T.
The Walgreens at 11107 Market Street Rd, Jacinto City, TX 77029 Is truly the worst service every time I call or pick up my prescription. Today I called to check on my prescription which they have had for over 3 days in process according to their app. I called and spoke to a person by the name of Nancy Arellano, who at first tells me, ''There is no prescription in their system showing up for me'', I told her, ''that's not right because I got the app notification the same day my doctor offices had called it in, so I know for sure this Pharmacy receive the order''. Her tone in voice changed getting just plain rude and reposed by saying. ''Well, your prescription not in, it's on back order''. I proceeded to speak to her in the same tone. ''So, you are showing a prescription order for me''. Then I'm guessing her bipolar disorder kicked in and began to tell me that, ''I don't need to speak to her that way'' andthe last 2 minutes on the phone going back-and-forth of whom was rude first was completely childish and a waste of time.Bottom line getting any service or answers from any of the Walgreen's in Houston is like pulling teeth, I'm so tired of dealing with the pharmacy staff. I'm transferring all my prescriptions to Kroger's.
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March 2023 by C Taylor
The worst service I have ever received. pharmacist is not helpful and doesn’t communicate properly with customers.I called at 10:00 am about my prescription and was told it was in process and should be ready shortly. Waited all day, received no calls nor notification that my prescription was going to be delayed or this case not released. Because the pharmacist seem to think they know my than my doctor on a prescription that I have already been taking for over a year.Getting them on the phone is hard enough take an hour or more just to get a line of lies just to get you off the phone and pass bucket around. Instead of them actually having to work and communicate or service customers.I would recommend to stay away from pharmacy completely.
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October 2022 by nayeli bustos
If I could give this Walgreens branch a 0, I would, the pharmacy staff are rude and incompetent. They never fully answer questions correctly or take accountability for their mistakes. They are not customer driven rather they seem to enjoy having people go through hoops to get proper care. Do better Walgreens!
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September 2022 by Kimberly Lopez
The absolute worst pharmacy to go to! The girls that work there are very rude and unprofessional. I was told my child’s prescription wasn’t ready after 3 hours to come back in 20 minutes, I waited a whole hour to come back and they tell me they were super busy and couldn’t fill it? I get it gets busy but then don’t tell me to come back in 20 minutes knowing Dam well I’m coming back and you won’t have it ready! The “head pharmacist “ couldn’t even come speak to me at the window only used the intercom I wasn’t about to get off and go inside with my sick child and the audacity this girl has to sit there and roll her eyes because I asked to speak with a manager because this was very unprofessional and they had me wait another 20 minutes!never again am I using this Walgreens. Highly recommend going to any other pharmacy unless you plan on dropping off a prescription and never getting it filled or having to wait days for it!
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September 2022 by Oralia Garcia
Worst pharmacy service ever!!! They take forever and are rude.
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August 2022 by Anita Ruiz
Photo department hardly has anyone working the department. Always have to ask to call for someone even though I've been standing and the photo dept register waiting for someone to walk by. Also, I order a large print online during the day (same day print), had to come to location to be told to print my photo else where. I didn't get a phone cal until 8 hrs later around 11pm to get told the same thing. Had I not come I wouldn't had known with time.
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August 2022 by rain award
Only pharmacy I use. Also great for last minute gift idea's. Love this store!
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June 2022 by Maria Hernandez
If I can it would be a negative 5 star... idk why these people think it's a joke or be rude when someone asks for baby formula and when the restocking will be, during this shortage. The manager is straight up racist telling me.... "oh you might want to go to the border to check if they have more since immigrants are taking it all" WTH is that. Im legal here so idk why my status is even mentioned when trying to get formula for my 3 month old baby.
