-
September 2023 by Dee Dee Lynn
JNB is one of the best banks I have done business with. Everyone is extremely friendly and very personable. I opened a new business in February and have had nothing but the best experience banking here. Mr. Jeter and Christy Bailey are a great asset to this community!
-
February 2023 by Christy Thomas
Best hometown bank! Excellent customer service and friendly staff.
-
October 2022 by Nik E
Joke of customer service from front desk agents. Literally hung up on customer asking questions
-
April 2022 by Jess
Could not believe they were charging me $6 for an account that I was told was free! Will not be back here for business.The only reason I gave it 3 stars was because the ladies working the counter were extremely nice & understanding.
-
January 2021 by Buck
I've had nothing but posititve experience with Jacksboro National Bank. Customer service - 5 stars....having been employed by Southland Corporation (MoneyMaker EFT services) and Southwest Securities in Dallas , TX, I can honestly offer a review that is worth considering well-thought and well earned by the staff at this bank, Founded in 1890, they've stood the test of time. I do my homework,nobody gets a free pass as far as giving a review from myself and I rarely give a review unless I have a bad experience and in rare cases a really good one I'm giving 4 stars because they aren't open on Saturday....change your hours, get 5 stars.
-
August 2020 by Buck Blackman
I've had nothing but posititve experience with Jacksboro National Bank. Customer service - 5 stars....having been employed by Southland Corporation (MoneyMaker EFT services) and Southwest Securities in Dallas , TX, I can honestly offer a review that is worth considering well-thought and well earned by the staff at this bank, Founded in 1890, they've stood the test of time. I do my homework,nobody gets a free pass as far as giving a review from myself and I rarely give a review unless I have a bad experience and in rare cases a really good one I'm giving 4 stars because they aren't open on Saturday....change your hours, get 5 stars.
-
June 2020 by Jessica
Could not believe they were charging me $6 for an account that I was told was free! Will not be back here for business. The only reason I gave it 3 stars was because the Alfie's working the counter were extremely nice & understanding.
-
June 2020 by Jess D.
Could not believe they were charging me $6 for an account that I was told was free! Will not be back here for business.The only reason I gave it 3 stars was because the Alfie's working the counter were extremely nice & understanding.
-
September 2019 by Teri Richardson
Super friendly staff. Amazing customer service. Beautiful establishment. Anytime I leave a voicemail with any business I know to give them at least 1-2 business days to return my calls. It's only reasonable and logical. Any business worth doing business with will more than likely be very busy and may find difficulty returning the call the same day. I've never had any issues with JNB returning my calls in a practical timeframe. Love keeping my business local.
-
June 2019 by Brandie Foster
Wow called them over 5 hours ago, left detailed message and phone number and NO call back from them. Bet if I was owing them money they would have called me right away!!! Doesn't day much about their customer service.
