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January 2023 by Grace Earle
My husband and I worked with Kim for our wedding florals and coordination. She is absolutely incredible! Our wedding would not have been as amazing as it was without her. She is so knowledgeable and talented. The florals were absolutely beautiful, we could not be happier. Her coordination was truly a life saver, from planning to the day of. We cannot recommend Kim and The Gallery Florist & Gifts enough. If you want a stress free, beautiful day, this is your place!
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April 2022 by Kim V.
So it won't let me reply to the bad review so I am making my own. Unfortunately none of that is true. I have attached the picture because I took a lot of pictures because I loved this casket piece. This was done almost a year ago and she is now writing a bad review because she didn't win the credit card dispute because you can clearly see there are not dead flowers. I have proof of when everything was purchased and bought just days before the service. I do have great customer service and I really wanted to do something for her I offered several different options because I did want to make the customer happy. but all she wanted was a full refund and I just couldn't agree to that because tropical flowers are very expensive and again they were all fresh. So unfortunately there are people in this world that want something for nothing and try to hurt people along the way. But I know the quality of my work and I try very hard to please people. This was one sided because she stated she wanted it the biggest I have ever made which means tall. It was so big the funeral director even made the comment WOW that barely fits under the tent. Again I try very, very hard to make everyone happy but sometimes that is impossible when people want something for nothing.
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February 2022 by Rhonda Chandler
I ordered flowers for my grandmother’s service from the same florist a few years ago and was beyond pleased. The casket piece purchased for my grandmother’s service was at least twice the size of what I received for my mother’s service. I sent the pictures of my grandmother’s flowers to The Gallery so that Kim could see what I was wanting. Kim informed me she was the new owner but she could do what I was asking for. Price was not an issue for me, I told her I wanted a piece that would amaze everyone. I was so disappointed in the flowers for my mother that I didn’t even take pictures of the entire pieces like I had at my grandmother’s service (which were the flowers I was trying to recreate). The only pictures I took were the close ups to send to Kim as proof they were dead. It was a one-sided casket piece! I’ve never heard of anyone making a one-sided casket piece (that was even falling apart at the service), she never told me it would be one-sided and I certainly didn’t order or want just a one-sided casket piece!!! When I called to complain, Kim stated it wasn’t her fault, it was that some of the flowers she had ordered came in dry (already dying). She even admitted she had to paint them! Why use those flowers? Why not call me and tell me the problem? I told her we could have used different types of flowers. Who would want dying flowers for their mother’s service!? I do not recommend this florist!
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February 2022 by Robert Ostrander
Great customer service and great quality products Thank you very much for making a birthday special.
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February 2022 by Rhonda C.
I ordered flowers for my grandmother's service from the same florist a few years ago and was beyond pleased. The casket piece purchased for my grandmother's service was at least twice the size of what I received for my mother's service. I sent the pictures of my grandmother's flowers to The Gallery so that Kim could see what I was wanting. Kim informed me she was the new owner but she could do what I was asking for. Price was not an issue for me, I told her I wanted a piece that would amaze everyone. I was so disappointed in the flowers for my mother that I didn't even take pictures of the entire pieces like I had at my grandmother's service (which were the flowers I was trying to recreate). The only pictures I took were the close ups to send to Kim as proof they were dead. It was a one-sided casket piece! I've never heard of anyone making a one-sided casket piece (that was even falling apart at the service), she never told me it would be one-sided and I certainly didn't order or want just a one-sided casket piece!!! When I called to complain, Kim stated it wasn't her fault, it was that some of the flowers she had ordered came in dry (already dying). She even admitted she had to paint them! Why use those flowers? Why not call me and tell me the problem? I told her we could have used different types of flowers. Who would want dying flowers for their mother's service!? I do not recommend this florist!
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December 2021 by chelsea erwin
Kim does an amazing job! Even when I forget things last minute, I can call and she get an order out the same day, just a short time later!
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October 2021 by Marsha Robinson
Kim did the casket piece and 2 easels for a family member. Everyone commented on how beautiful and fresh the flowers were. They were delivered early and stayed fresh through the service.
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September 2021 by Lisa Proffitt
My best friend ordered a casket piece and a standing spray from this shop. Kim the owner was very nice when she called to order for her Mother's funeral. My friend told her she wanted a casket piece that was big, tall and beautiful and she didn't care what it cost but that she wanted it to be the most beautiful thing you have ever seen. My friend also told her she wanted it to have tropical flowers in it like Ginger, Bird of paradise, and Anthurium with an array of other flow
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June 2021 by Patricia Carter
Always artistically arranged flowers! Great customer service. Dealing with Kim is a wonderful experience.
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March 2021 by Alex Foster
Kim at the Gallery did such an amazing job. Not only did she make sure our flowers were flawless, she helped us with some creative decisions and overall was such a great help and vendor. So impressed with the services provided.
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February 2021 by Tiffany Wallon
Kim, the owner, is so easy to work with! She is very creative and can design something for you or follow something specific. Lived working with her!
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December 2020 by Josh Holloway
Kim did an absolutely outstanding job on our floral for our wedding! The bouquets she created for the bridesmaids as well as my wife in addition to the boutonnières were gorgeous to look at. Everyone at the wedding and looking at the photographs continue to comment about how gorgeous and unique the floral all looked and managed to be the perfect juxtaposition to our venue. Thank you again Kim for everything!
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October 2020 by Kim Drennan
What can I say about the gallery.... Kim is not only the owner of The Gallery, but I am lucky enough to call her my friend!! Kim does outstanding work! She will do anything for anyone!! Know that if you can’t find what your looking for at this store she will tell you where you can!! Jacksboro is sure lucky to have Kim and The Gallery!!!
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October 2020 by Sandy Gary
Kim has never disappointed my family and she goes out of her way to deliver exactly what you’re looking for! Beautiful flowers every time!
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May 2020 by Micah Lillie
Had a wonderful experience, beautiful bouquet, and excellent customer service!!! Will certainly be a return customer! Thank you
