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July 2024 by Rochelle Stretches
Great Service!! I travel from Arlington to Jacksonville just so we can deal with Milla. She was great help! Five ⭐️
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March 2024 by Garrett Letson
Dustan did a great job helping me out and got me in and out and lined out quickly and was very informative of everything and was willing to go the extra step to help me save some money and make sure my phone services were right and doing what I need them to do. 10/10
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March 2024 by Julie Douglas-Smith
All was extremely good!!! Ask for mela she will get you fixed up
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March 2024 by Stefanie Ritchie
Came to AT&T in Jacksonville tx mela was my sales rep and she greeted me listen to my needs and made the process simple I am one of the most satisfied customer with the whole experience thank you mela
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February 2024 by Debbie Kline
Camilla was absolutely amazing. She helped me figure out a lot about my phone. She even cleaned me phone while I waited even the dust bunnies out of the charger port. Thank you for your amazing customer service. ❤️
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January 2024 by Icy Brown
Excellent customer service
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January 2024 by Eric Corona
Excellent service! Highly recommend this store!
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December 2023 by Andrew Dehart
Went there today for an upgrade on my Android and was met by Alana who was extremely polite, professional and knowledgable of what I was looking for (an upgrade). I highly recommend talking to her.
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December 2023 by Brandi Read
So let me tell you why NOT to go to this store. I have had AT&T since the dark ages and so I have a truly unlimited plan. So my husband and I are both having issues with our phones making that funny tone and saying not in service and our VM are not working plus I wanted to upgrade my phone so we go to the store. I'll spare you the long story and just say they told me to call support and that they WOULD NOT UPGRADE MY PHONE UNLESS I SWITCHED MY PLAN!!! Fast forward I go to Tyler and they made it easy peasy lemon squeezy and I walked out with my VM fixed in ( literally took 30 seconds) and a new phone and the same plan! Save time go to Tyler!
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December 2023 by Daniual Thompson
Awesome and helpful. Christian and the ladies there have been kind and helpful.
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November 2023 by Savannah Few
Definitely did not like talking to Carmela. She doesn’t know how to talk to the customers. Thankfully Her manager decided to take over. Thanks for the managers help! Besides that very good service from the manger! Got me handled and out the door.
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October 2023 by Windell Robinson
Didn't visit this store
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September 2023 by Karina Bojorquez
Mela is great and always helpful ?
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September 2023 by Sun Flowar
DO NOT COME HERE FOR A NEW DEVICE! A few months ago i went in to get a applewatch. I should have just went to tyler because i spent nearly 3 HOURS getting help setting it up because it wouldnt connect to my phone services. 5 months later i am still having problems they gave me a malfunctioning device. And everytime i go in to get it fixed i have to turn around a week later and get it fixed again or just not use it. Honestly do not believe they know what they are doing. They wont even bother to help me over the phone they instantly just connect me with customer service. At this point they just need to shut down this store or restaff it. It is ridiculous to be forced to pay on a device that DOES NOT WORK.
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July 2023 by Tierrany Sayles Coleman
Thank you Christain!
