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April 2024 by William Castleberry
Friendly staff and have the best ice cream.
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April 2024 by Joe Carter
100% worst experience I've ever had in my life...Decided to stop and get my dog a pup cup just to a rude lady say there out of them but yet I bought a small ice cream..how are you out of pup cups but have ice cream.. and be rude about it..decided to pull up to pay and get it and my truck decided to break a steering part causing it not to steer...so I limped it next to the garbagw and fixed it.. It took me maby 40 mins after walking to O'Reilly's to get the part and a lady wanted to come out and be really rude saying its not the problem and we're causing issues at the store..mind you I'm all the way at the corner of the lot not minding nobody not making a mess.worse experience of my life and the owner should get some new workers instead of some cocky little teenage girls
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March 2024 by M.K. Bartlett
Used the app for $1 small cone. The female at the drive-thru is trying to charge me $1.19. When I question it, she says, " It's because the original price is $2.37." I replied," the app says $1." The larger african female said," you have to pay tax." I said, "tax isn't 19 cents on the dollar; it's 8.25%" The total is $1.0825 or $1.08" She said" not on $1.09 small cone. Then angrily told the child to take my 1.08 and let her leave." That's the manager and youth running the food industry.... and 100% incorrect.
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February 2024 by TISHA TUTT
Emma at the front was a pleasure. The kitchen staff rocked the food out in a timely fashion. The food was hot fresh and tasty. Will definitely be coming back.
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November 2023 by Sharon Baker
They make taco salads like they are so delicious ?
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November 2023 by Go Loko
Hours of operation listed open until 11pm, however I pulled into the drive thru at 10:09pm tonight and was told that they were closed and would not serve me. Despite the open sign actively being on, multiple employees inside the building, and arriving during ‘open hours of operatio’. This is extremely disappointing and unacceptable. This establishment’s hours of operation need to be accurately updated or the employees/M.O.D. need to be held accountable for this unacceptable customer service experience.
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November 2023 by bat “The Super Potato”
yeah the restaurant itself is what you might call mid, but the food is great, no other place has anything on their burger construction, and their fries are thick and crispy. Quick to get food and friendly staff.Kid-friendliness: great for children, although there is a higher chance than usual for them to demand a dessert because there are a lot on display.Wheelchair accessibility: enough wheelchair spots and easy way to door, but no auto open.
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November 2023 by Momma Wood
Man, yall are the BEST DQ in Texas! I drove from Colorado and was happy to see the DQ DUDE sandwich on your menu! Your staff was friendly, fast service and the DQ DUDE sandwich was how I remembered from my childhood! I wish I could give yall 10 stars! I'll be back!!! Thanks!
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October 2023 by Asjia Canady
Guy was very VERY rude at the window. Corporate needs to come watch how he works.
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September 2023 by S
This is a good one, consistent food quality and good service.Vegetarian options: There are some veggie optionParking: Plenty of parking.
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June 2023 by Alex Rangel
Came to Jacksonville for a little family getaway. DQ is DQ, but the young lady that took our order was sweet as could be. Helpful and attentive, she even got our little one to stop watching YouTube for a second to say, "she was nice." Good job Jacksonville
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June 2023 by Stephen Kimbrell
Went inside and ordered a DQ Dude basket to go. Tried to eat the Dude when leaving the parking lot only to bite into a rock hard piece of meat. I returned to the store and had the cashier examine th sandwich. She immediately told the 2 teens in the kitchen it was bad and they thought it was real funny.She asked if I wanted a refund and I said no, I'll take a Beltbuster please. The cashier told the cooks to fix the Beltbuster and that it better be fresh. She handed me the sandwich and said please check it before you leave. This was Friday-June 9th around 5:45 P.M.If you are the owner, I hope you're reading this. I'd fire these 2 punks so fast, they wouldn't have time to say to go order.
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May 2023 by Jno Wadle
Good burger, fries, easy in, order placed, easy out.
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April 2023 by Joel Darbonne
Worst Experience in a Dairy Queen! Won’t be back at this Location. I’ll go to the one on E Rusk Street from now on. Lady taken drive thru orders was also bagging up orders & The front counter/register lady wanted to do the other lady’s job when there was a line to order and she wasn’t at the register taken orders. The drive thru lady started yelling at the lady to stop doing my job and kept yelling louder to go take orders at the counter because you have a line in the Lobby. The lady finally took our order after we had to watch her get yelled at because she was not doing her job. She then was not taken our order of two ice creams right and messed up and had to redo it. It was Embarrassing. I would give this 1 stars but I tried the new Churro Dipped cone and it was good even though the other lady who yelled dipped it in a hurry ?. And yes if you order food at this location it does take awhile to get it. Last time me and my wife ordered food it took over 45 minutes.
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March 2023 by Joel D.
Worst Experience in a Dairy Queen! Won't be back at this Location. I'll go to the one on E Rusk Street from now on. Lady taken drive thru orders was also bagging up orders & The front counter/register lady wanted to do the other lady's job when there was a line to order and she wasn't at the register taken orders. The drive thru lady started yelling at the lady to stop doing my job and kept yelling louder to go take orders at the counter because you have a line in the Lobby. The lady finally took our order after we had to watch her get yelled at because she was not doing her job. She then was not taken our order of two ice creams right and messed up and had to redo it. It was Embarrassing. I would give this 1 stars but I tried the new Churro Dipped cone and it was good even though the other lady who yelled dipped it in a hurry . And yes if you order food at this location it does take awhile to get it. Last time me and my wife ordered food it took over 45 minutes.