H&R Block tax professionals know taxes and can handle tax needs and maximize refunds. They offer appointments at local offices or work from home using Digital Drop-Off. The staff are described as fantastic, kind, intelligent, professional, and friendly, providing home town care that makes clients feel like family. The process is made easy to understand, with attention to detail and service that goes above and beyond. Offices are deep cleaned for safety. Many clients report a great experience and plan to return.