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February 2024 by Sylvia Baker
Very dirty outside. Poor service. Order was wrong and confusion on replacing wrong order. Won't stop there
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February 2024 by 6425 FF
Sonic Jacksonville has something bad going on. I've had sonic 3 times in the past 4 months and all 3 times I've thrown up. ? goodbye sonic.
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September 2023 by Rick Broome
Food was overcooked and dry. Over half of the menu screens are out of order, and there is no drive
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September 2023 by Brandi Thurman
Was here today, had little issue with food, I called manager and she was so nice! Took my name and replaced whole order. That's super nice!
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August 2023 by Shellie Eldredge
Overall the food was fine. We ordered ahead and tried to find parking. All 3 stalls we tried, the screens were out. A sign on the broken screens would have been nice and more efficient.
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August 2023 by Micah Bear
Please fix the screens in the parking stalls. At least half of them are blacked out and the app will not allow me to check in to that numbered stall.
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August 2023 by Jack Dawes
Great location and drinks, especially on a hot Texas summer day. They're a little slow, but our order is always right.
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August 2023 by Jonathan Burgess
They are always quick with the food. I sit down outside of Sonic every payday at least because I work across the parking lot and I know I will get my money’s worth. Good people.Kid-friendliness: Lots of options for the kids.
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August 2023 by Eagle Lubricants
The Sonic in Jacksonville TX has terrible customer service. They don't seal their DoorDash orders, and take no priority, or sense of urgency for their DoorDashers because everytime we have to wait more than 5 minutes we are losing money, and we get the front of hell from the customer that ordered off the App. The order could be ready by the time the dasher gets there, but makes the dasher wait 10 minutes and have to get the other car hops attention to remind them we are waiting for a door dash order. It is ridiculous.
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July 2023 by Ryan Lindsey
Service was kinda slow but the kids loved the drink treats.
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June 2023 by Steve Unger
I like the drive-in experience, and the menu is right there when you park. My order was taken promptly when I pushed the button, and the food was delivered in short order. The burger and fries were hot when they arrived and looked inviting. The fries were fine, but while the burger looked great, it really had no taste at all. It seemed rather blan, even with the slice of cheese that I had requested to be held. Nothing wrong with anything, but nothing I had screamed for me to hurry back.
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June 2023 by J Warfield
Chili cheese coney was very bland. The chili is bland. The onion rings used to be onion rings, now they are minced onions in rings. Service was great, all friendly. Dust cherry limeade was good as always.
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May 2023 by A M Foxx
The delivery person was friendly and polite. Thanks
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May 2023 by Keith Mcanally
There always on point with the way I have my breakfast made never wrong and the staff is always quick I hardly ever have to wait on my food the girls that bring the food are top notch and great on making sure that there service is with a smile ? the only down side to there sonic has nothing to do with staffing issues it's always a pain when I get a terminal that is broken and the screen does not work and I feel bad when I have to ask one of the ladies to take my card and run it inside
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May 2023 by Heather Lynne Johnson
Always fast convenient friendly and without errorsKid-friendliness: Kids menus with multiple choices
