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September 2023 by Tonya Linares
As always my southside ladies deliver awesome service and smiles. They go above and beyond in Jacksonville to make every customer feel welcome. THANK YOU.
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September 2023 by Ansu Touray
Valerie is the nicest, sweetest and most helpful person. She is simply AWESOME. I ALWAYS have a PLEASANT experience with her at Southside bank.
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August 2023 by Cyndie Morgan
Every time I come through the drive thru, I can count on Valerie to give me a smile and warm greeting. Thank you for such a cheerful and genuine person to serve us. She truly brightens my day!
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August 2023 by Mary Bevill
I visit this bank almost everyday for work; and let me tell you Valerie is my go to! Her positive attitude is amazing, she is so sweet, kind, always attentive and strives to make the experience the best! She's truly amazing and very personable, you can tell she really cares about her job, it shows in how she carries herself and in how joyful she is
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August 2023 by Steven Meisner
Very good customer service at this location every time I have been there. One particular teller that stands out is Collette! She always has a smile on her face and is willing to help with any questions or concerns I may have.
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August 2023 by Holly Herring
EXCELLENT customer service. Valerie went out of her way to ask me how I wanted my request for money, etc. Took her time and made my day! Thank you Valerie!!
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August 2023 by DALE HARRIS
Valerie was very helpful and kind during my last visit. Very refreshing to see customer service is not totally a thing of the past
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July 2023 by Alicia Batton
Everyone is always so very nice and prompt. Valerie is the best! Anytime she is there I make it a point to go see her. She is so nice and always takes great care of me. We love Southside!!
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July 2023 by Valerie Miller
I have been banking with Southside for a short time and wish I had found it sooner. The employees at every location I have visited, which include: Jacksonville, Tyler, Bullard, Whitehouse, and Palestine have been helpful. Each experience I have seen the employees go above and beyond what is requested of them. They know me by name and always greet me with a smile. Their customer service and patience sets them apart from other Banking Establishments. When I arrive in the drive-thru I am always greeted FIRST! They ask me what type of transaction I will be conducting. If getting cash back, the tellers ask how I would like it back. Lastly, they wish me goodbye and say that they are “Happy to Help”.
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July 2023 by Katrinaa Harrington
The staff there is so friendly and really explain everything throughly, Molly is the one that helped me and she is an angel! I will continue to use this bank. And highly recommend everyone else too as well.
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June 2023 by Shirley Nance
Very disappointed in this location..it started about 2 months ago..I understood that my Dad didn't understand power of attorney..died when he did..that was the start of my journey of understanding what I needed to do for my siblings..the girl up front was smirking..as if I was stupid..I asked for her manager and the manager confirmed my next moves..I hired an attorney with my cousins suggestion..best lawyer I have ever ...was named over estate..went back to this establishment with court papers to have this same girl smirk and smilesmirk ..said..your license is expired..mind you the same day I buried my father..I renewed my license to close out his account and to wrap up a few loose ends and again..I got smirking from her..I'm done with this establishment especially after talking to a manager last Friday that told me a temporary driver license was legal..she told me to come back tomorrow..around 10am. But if I can..her manager would be in a meeting and smirking again..I told her this is not over..you see it's not about the money..it's actually very little money in the account...it's now ado better it's about my dad..what if it was yours
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September 2022 by Bubba Johnson
Great bank great people that work there and very helpful
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October 2021 by Ileola Oguneso
Never thought I'd get a legit source of trading online but since i came in contact with victoria crypto,she helped me manage my trading account and in 7 days it was unbelievable what i was getting in return and i can tell you I'm so glad i took that risk with her.You can try for yourself and let her help you manage your trading account as well. This is her WhatsApp: +13153028202 or Email:
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September 2020 by Joshua Phillips
Always helpful and has the best staff
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January 2020 by Mathew Watts
Horrible place to bank with