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March 2024 by Scott Dabbs
The swrvice at this subway is the absolute WORST. Sat in the drivethrough at the speaker for ovwr 20 minutes woth one car at rhe window. Finally called and the girl didnr even answer with the name just said hello as if she was vwry annoyed. Completely rude.. Am still sitting in drivethrough with same car waiting in front of me20 minutes AFTER I called it in waiting for it to be made!
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February 2024 by Michelle Ward
Yeah don’t go here. Went last night and they decided to close on the inside 15 minutes early and WATCH us pull up and my daughter tries to open the door and it’s locked they completely ignore her standing there you can see them talking to each other and smiling and laughing. Yeah that’s not funny, nor is it good customer service. I’d like to say this was the first time, it’s not. They apparently decide to keep their own hours of operation but keep the open sign on, but don’t let you in. The inside was supposed to be open another 20 minutes the first time and another 15 this time. I won’t be going back. Palestines subway stay open the listed times of operation. Do better Jacksonville tx.
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December 2023 by Nikiba Moore
Ok. I went a couple of weeks ago and they forgot my chips…the last time it took about 15 minutes for 2 foot longs…not going back.
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December 2023 by Stephanie Lain Hengy
We eat at Subway pretty regularly, in Jacksonville and in the Fort Worth area where we're originally from. The Jacksonville location is usually pretty clean and food ok. Sometimes they don't get an order quite right, but it's something I can live with. The overall size of the bread loaves have gotten smaller/thinner which isn't ideal, but, who needs to eat all that bread, right?This evening's meal is not acceptable and is the proverbial straw on the camel's back. I am pretty angry and will likely not ever eat at this location again.We ordered 2 foot long Italian BMT sandwiches using the Buy One - Get One 50% Off deal. Sandwiches appeared a little light, but we were both very hungry and dig right in. It doesn't seem right, we look, and I kid you not, there was about half or less of the normal amount of meat that should have been on it. I believe one of the 3 meats on an Italian BMT wasn't even there. You normally see the meat covering the bread on the bottom side, but today.... It was a single slice, folded over and covered less than half of the skinny bread loaf. 4 maybe 5 slices for the entire footlong? I wish I'd taken photos. Were they almost out of meat? Was this a new person? Was this intentional?Normally, I am full after eating half the footlong. Today I have eaten all of it and I'm still starving. A complete waste of money. I actually feel they stole from me, ripped me off. I'm mad at them and mad that I didn't think to take pictures.Signed,- still hungry in Jville
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November 2023 by Kenneth Kiefer
Got a huge 6" Subway club at this location and was very happy ? with all the meat and toppings.. and love being able to use my Subway
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October 2023 by Julie Whisenant
Everything was exactly like we ordered it and Tiana was so friendly !Excellent customer service!
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September 2023 by Jim Cleveland
Subway sends me coupons in the mail, then the employees give me grief when I use them. Sometimes they just say the coupon “doesn’t count” even though the coupons are VERY clear. The employees are sometimes rude and persnickety, so I stopped eating at this Subway.
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July 2023 by Robert Midvale
The server did not now how to make a steak sandwich??? Subway has specific ways to make sandwiches and it seemed as though she was physically there. but if she happend to make a good sandwich you were lucky....
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July 2023 by Rita Carlile
I ordered from doordash, spent $25 for food that was not what I ordered and was not even my complete order. Will not be ordering from them anymore.
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March 2023 by Joshua Dotson
Stop buy at 4:00pm and this place was closed. All the chairs where sitting on the tables and nobody answered the drive thru.
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March 2023 by Dragon Gaming
Stop buy at 4:00pm and this place was closed. All the chairs where sitting on the tables and nobody answered the drive thru.
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March 2023 by Shanora Johnson
My sandwich wax thrown together sloppy and the two girls there not so friendly.
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December 2022 by Dawna Roe
I ordered a flat bread sandwich. When gotit was cold. I got to table; the bread was cold, meat was cold, the cheese wasn't melted.They cut my bread all around. So everything was falling out. My wife's sandwich was cold too. I went and them heat mine up. It was put in microwave.
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November 2022 by Mark Sexton
Don't go here often, don't trust the freshness of the meat, cause there's not much turn over , they don't do much
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November 2022 by Angela Castillo
They apparently can't tell you that their drive threw isn't open and it's always closed! Worst service, lady obviously should be fired letting me sit in drive threw with my kids and baby and she couldn't even speak over the intercom to tell me! And her prep work should have been done before opening NOT OUR FAULT THEIR SHORT STAFF HIRE SOME ONE BETTER