-
August 2024 by james kayser
Spending hours trying to pay off mortgage, can't even get a pay off amount. Worst bank I have ever dealt with. Worst customer service. Go to your local credit union. If you bank here move.after I get payoff I wire money at 2:15 pm, oh we will charge you for Saturday Sunday and Monday, since received after 3 pm eastern. I have to buy another money order pay to wire the remaining 3 days
-
July 2024 by Robbie Xnxx
Never actually been inside the bank, opinion is based on ATM transactions. ATM machine is very temperamental and hard to use. And too cheap to print a transaction receipt.
-
February 2024 by Nancy Fountain
Appreciate the -thru service, unlike the Kirbyville branch.
-
January 2023 by Amber
What don't like is when they are closed on Saturday wish they were open on Saturday but other that everything is wonderful friendly staff and service
-
April 2022 by Jewbabys Baby
Absolutely dreadful customer service mobile banking interface and overall just unpleasant people to do business with
-
April 2022 by LaTanya Spikes
I love PNC Bank they are some caring workers and always friendly in the Jasper Tx Branch
-
October 2021 by Lorrie J.
I have made numerous attempts for over a week now to call the Kirbyville branch with no answer. Today I called the Jasper branch three times when I finally got someone to answer, I was placed on hold and after 15 minutes hung up on. If PNC Bank is taking over they need to make sure that BBVA existing customers are taken care of in setting up the new online accounts with PNC website. I have a business account that I have no access to and no bank representative to speak to. This is very unprofessional. Unhappy long time customer!
-
July 2021 by Ashlee Starks
Been banking with BBVA since I moved here. The ladies that work inside are always so friendly. If Ive ever had an issue they have always gone above to assist me in resolving it.
-
September 2018 by Debbie Does Tiny Living
BBVA is not customer oriented. I have had numerous issues and to date.. not one is resolved. I dont know who set up their business processes but they should be fired..
-
June 2018 by Shelia Franklin
Love how they have an alert when money comes out of my account in real time.
-
January 2018 by Debra Lewis
BBVA is not customer oriented. I have had numerous issues and to date.. not one is resolved. I dont know who set up their business processes but they should be fired..
-
January 2018 by Debra L.
Cant pay your bill via phone, credit card is not managed by bbva,even it has bbva on it, they shut your credit off if mail delivery is messed up. i shut down my checking and as soon as the cc is paid off #byfelicia
