“Every time I call, always EXCELLENT CUSTOMER SERVICE! Employees always go above and beyond. They also have phones they bring with them when you ask questions about a product. So they don't put you on hold, they actually walk to the product and explain exactly what it is, price, and read instructions etc. Extremely helpful and the prices are very competitive. So nice to actually call a place that really cares about your concerns. They are, and always willing to help you, and never put you on hold.”
“I went to Lowe's in Jasper, TX on Saturday, July 6, 2024. My receipt was torn and I promised to write a STELLAR review for an employee. That being said, I could not do the survey on the website, so here I am making sure that Tom S. gets an AMAZING review!
Not only did Tom walk me to the other side of the store to help me find the items I needed, but he was sooo friendly and made me and my kids laugh so much! I will never forget his kindness and appreciate the good laughs! Thank you Tom! You deserve a raise!”