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December 2023 by Sandra Pippenger
After my husband death, they assisted me on getting my affairs in order. Ms Penny after helps with new that you have. Can't imagine banking anywhere else
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December 2023 by Ellisa Mitchell
This bank is like family, I love them here! I would never even consider going anyplace else.
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December 2023 by michael Pattison
I've known the people in this branch for 35+ yrs,great people, would do anything for them.
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July 2023 by Stephanie Jackson
They provided great customer service. Very friendly. Thank you Becky and all the staff for being so kind
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July 2023 by vanda joseph
Jefferson branch has the best customer service. They go above and beyond for their customers.
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July 2023 by connie gregory
Love the people there, they are always helpful and friendly. Been with them for 10 years.
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July 2023 by Rhonda ioerger
Great bank! Super employees!!!
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July 2023 by Teresa Kay
Jefferson branch is great!
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March 2023 by Richard Mcgriff
Fast and courtesy service and always polite wonderful place and staff.
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February 2023 by Tyler Roberson
If I could give zero stars, I definitely would. This place is pathetic, to say the least!
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August 2022 by RatiRam Sharma
Mrs. Penny Moore is very kind and know the value of a customer. I like her being in the branch and getting all my financial questions answered by her.Thank you Vera Bank for treating Mrs. Moore with the respect and love she deserves.
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October 2021 by Jas Gill
The new manager they got is not friendly enough and I miss the old manger. After they merged with the stupid Vera bank or acquisition of the branch they are going down the hill in term of providing services. Hungry money eater.
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May 2018 by Melody P.
The Branch of Citizens National Bank located in Jefferson, Texas is by far THE Citizens National Bank with THE most welcoming atmosphere ... The staff is always prepared to offer their expertise in whatever area their Customers require ... The staff listens intently with interest and carefully assists the Customer with the best available plan ... There is no Attitude present - no pre-conceived ideas given to the Customer ... A Friendly Staff - A Welcoming Staff - An Eager Staff to Serve ... The Jefferson, Texas Branch of The Citizens National Bank is truly THE Bank of Choice if the Customer is searching for A Real Home-Town Bank where the Customer can feel comfortable and acknowledged! ...