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March 2024 by Darryl Wittle
Kudos to Marquel at Public Storage in Houston by the highway. She went above and beyond when I had been struggling with renting online. Walked me over to look at the unit. Checked for alternatives. Courteous and professional, she made the experience super satisfying. Thank you, Marquel!
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March 2024 by Woody Lott
I've had the unit 1 year and the rate has gone up twice to nearly double the original rent. $201 -> $281 (40% increase) -> $339 (20% increase). Total bait & switch. Do yourself a favor and find another storage facility that doesn't rely on predatory practices.
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January 2024 by Ithzel Liberato
Elevator is down and you don’t even have access to the stairs. Fat female from the front desk too fat to even walk and had me wait for over 30 minutes for her to open the stairwell door.
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January 2024 by Richard Nickson
Storing my vehicle was easy thanks to Marquel. Her knowledge and clear understanding of the storage process and parking layout made it an overall quick in and out process. Thanks to that I was able to maximize my day and get a few more things done that I wouldn’t have been able to do otherwise. Thanks again!
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October 2023 by Nora J. Capuchino
Danielle is very helpful. She came to a property that needed help and she’s been working hard to fix the issues. She’s quick to respond and will stay past closing to finish helping you. I’ve been here at this property for over three years and she’s a hard worker.
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October 2023 by still breathing
I don’t do this often. But, I just had to come & write about the experience that I had with Miss Keisha. I tend to ask a lot of questions!! Not once did she get upset or try to rush out of the door. She was very patient, calm and made sure that I fully understood everything before leaving! Thank you for everything Miss Keisha! You were a great help to my family & I.
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October 2023 by Nora Jimenez
Danielle is a very happy lady. She’s always smiling when I see her and she’s always so willing to help out. Thanks for always being so kind.
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October 2023 by Loyal Cotton
This facility is wonderful it says clean the atmosphere is good. In my experience Keisha Sims always has a welcoming smile and is very knowledgeable. 10 out of 10 highly recommended
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October 2023 by Anthony Gage
Great Customer Service! Kiesha and Danielle were a delight to do business with and handled my Needs with ease. Highly recommend
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October 2023 by Jan Bergeron
Keisha is awesome! She is so knowledgeable and helpful! She made my experience easy and stress free!
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October 2023 by Annalisa Capuchino
We’re very glad we went with this public storage. Danielle was very helpful and took care of any issues that popped up for us. She’s the best!
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October 2023 by PHInomenon Cotton
I had a wonderful experience Keisha Sims especially she was very warm and welcoming.
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September 2023 by Neshia D.
Nakeshia and Danielle were absolutely amazing! great customer service and they were very knowledgeable!
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August 2023 by Mikel Toth
this place was awesome very friendly staff Kiesha helped me especially
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July 2023 by Dee C.
Awesome!!! The young lady there took care of me like I was family. That's appreciated especially today. 290 freeway location is okay with me.
