Sam's Club Optical Center receives positive reviews for its amazing store and friendly, helpful customer service, with staff noted for going above and beyond. The location is good and shoppers can usually find what they need, aided by the convenient Scan and Go app. However, some reviewers experienced difficulties finding specific items and noted a lack of available staff for assistance on the floor. The cafe receives criticism for not having certain items like ranch and pretzels, and for not always staying open until its designated time. Overall, the business is recommended despite these minor complaints.
The store itself is amazing and customer service is A1 but the little cafe shop needs some ranchhhhhhhh !!! What kinda pizza place doesn't have ranch? But other then that it's all right.
January 2023
The Club Manager Melissa Ware Stafford is nice. Friendly and helpful.
October 2022
I needed some help today with obtaining a copy of a receipt. BERET was so helpful and went above and beyond to get me the information I needed! I can't thank her enough for the "Can do" attitude & obviously the store empowering their employees to take care of their customers. THANK YOU BERET!!
