“We just had our passports renewed at the post office in Johnson City and were so impressed with the service. We arrived 10 minutes early but Kelly immediately helped us. She was fast, friendly, organized and completed the process for 3 of us in about 15-20 minutes. Kelly should be a trainer in efficiency and customer service...especially for the post offices in Lakeway and Austin. I rarely write reviews but wanted to say it was worth the hour drive to have a positive experience on a process that can be unpleasant. Thank you Kelly! You're amazing and we appreciate you making the passport process easy for us today!”
Post Offices
“We just had our passports renewed at the post office in Johnson City and were so impressed with the service. We arrived 10 minutes early but Kelly immediately helped us. She was fast, friendly, organized and completed the process for 3 of us in about 15-20 minutes. Kelly should be a trainer in efficiency and customer service...especially for the post offices in Lakeway and Austin. I rarely write reviews but wanted to say it was worth the hour drive to have a positive experience on a process that can be unpleasant. Thank you Kelly! You're amazing and we appreciate you making the passport process easy for us today!”