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January 2024 by Steven Veach
Great people
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January 2024 by Pholis Alkyra
This clinic is unprofessional. Being in there was a constant rush, questions rarely ever got answered and sometimes they'd have to run back to the vet in regards to the medication that they should be knowledgeable on after being in charge of my pets. The front receptionist lady is rude, has attempted to brush off things when speaking concerns for my pets, and they didn't notate anything I told them over the phone, so every single time I was repeating information they already received multiple times. The communication in general with this clinic is poor, and I would suggest going to another clinic instead. I have been to several clinics and haven't dealt with the communication issues like this one. The doctors are very knowledgeable, if a little abrasive - but they're Healthcare professionals I would trust my pets to.
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December 2023 by Tim Barnard
Always quick to answer the phone and get our animals in asap! We wouldn't go anywhere else with our fur babies!
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October 2023 by H House Fam
We have given this place over 3 months and so disappointed. At first they seemed liked they cared that's why I spent 800 dollars on the first visit. Then they want us to come in every 2 weeks and my dog is on 3 medications. We love him and want him better but this isn't working and the front office guys are not very nice! Our pup is somewhat better but somethings still not working so on to the next vet. Hopefully we can find one that can help and not cost us a fortune!
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September 2023 by Charity Cat
Alwsys a very busy place, and sometimes it's hard to get an appt, but you can immediately see why... they are very good at what they do!Very caring, loving, and attentive to our pets.Thank you for what ya'll do 'collectively'
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September 2023 by Rachel Kearbey
I haven’t been to this location but when I called to ask a few questions to schedule an appointment, the lady who answered was very rude and unprofessional. I was very disappointed because the reviews looked good. I’m not sure if she was just having a bad day or why she was so bothered. I asked the same questions to two other vet locations and they were very helpful.
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September 2023 by Leah
My 2 latino friends went in to get help for a pet and before they’re all the way in the door they get asked if they have an appointment, proceed to see 2 caucasian men walk in and get treated respectfully and not asked the same or treated the same, then my friends get asked to leave? Before any company owner assumes anything else racist, I’m whiter than the original 1930’s Snow White. My friends felt immediately disrespected before being asked to leave, that’s just icing on the damned cake. What is wrong with you people working there? You reap what you sow and I hope y’all have the day you deserve. You’re paid to do a job, DO YOUR JOB! Guess this business is only for white pets only right?
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August 2023 by Jimmy
It's a quaint little vet. The veterinarian knew what she was talking about. She was pretty abrasive but I would rather any Healthcare professional be straightforward instead of cuddly feel goody. The reason for 3 stars is I felt rushed and like I was just a paycheck to this vet. I switched vets to the PARC in fort worth and felt welcomed, and when something went wrong with my dog. I was walked through everything specifically and talked about all the options and the pros and cons and felt like they cared more about my dog and actually solving the issue rather than throwing the most expensive thing at it.
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June 2023 by Jessica Romero
The vet was nice however the lady at the desk/answering the phone is not the nicest or easiest to deal with. The amount of time it takes to them to verify prescription refills through chewy is three to four times as long as other clinics and takes repeat phone calls to remind them. And we ordered the meds through chewy because it was $20 cheaper than picking it up from this clinic.
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June 2023 by Kim Lowe-MacAuley
We generally have to wait a bit, but the care my pup receives is top notch. Friendly and knowledgeable staff who always take time to stop and ensure all of my questions are answered. Great experience!
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June 2023 by Ashley Lovette
Rude, literally will repeat themselves not letting you finish your sentence because they “are busy with other clients”. Won’t ever be back and will definitely tell others to go elsewhere.
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May 2023 by Karen P
This is a wonderful place to take your pet. They are both friendly and knowledgeable.
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April 2023 by Kay Pierce
Caring, we had to put our dear 17 year old Chloe down, never thought a dog would get dementia, they were caring. We asked for her remains back and her paw print, we didn't know they would give her back in the most beautiful urn. ? Thanks y'all. You have no idea what you did, you're THE BEST!
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April 2023 by J Hawkins
I called about 4:00 said my dog had parvo and I needed to be seen they said go to the ER. When I walked in Hugley they looked at me d*** and said my puppy would have to go to the Vet. Fine so we left and went to the vet. I sure wish people would get their stories and places correct before they tell people and me those people waste time and gas. Ps- thst next vet my usual one I only called Joshua cause they were closer, treated my puppy I took home meds for the other four in the litter and several thousand dollars later I have 5 puppies a week and a half later that you’d never knew was sick. I pulled them all through with out patient meds and knowledge Alvarado taught me. That’s why I will continue to pass this vet And go to one that cares and who will see sick puppies.
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April 2023 by brandi Braddock
It's a nice place if your in a hurry but the bedside manor is lacking for my taste . Still a good place just not for me . My animals are my babies so...
