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March 2024 by Dillon Kyle
Do not stay here !!!!! for as new as it has to many problems bugs, dirty rooms not one to complain much since it is no Hilton but should be kept clean I’m posting this review for viewers beware I was suppose to get a refund for a night for how disgusting the room was and never received my refund from the manager. During Christmas time I was on the third floor Photos below dusty room. Found molded food in my room will be reporting to BBB. CHAD WAS THE ONE SUPPOSE TO REFUND ME. HORRIBLE BUSINESS LOOK HOW DISGUSTING THE ROOM WAS.
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February 2024 by Baylee Olsen
Erica at the front desk was so kind and helpful at checking me in and making sure all rules and amenities were understood. She is a very sweet girl and an asset to the company.
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February 2024 by JD Cradduck
AVOID AT ALL COST!!!! Went to go check-in, the front desk was rude, the lobby smelled like weed all while the front desk boldly asked for a $50 deposit for the room. How can I trust to get my deposit back if the lobby alone smells like a dispensary in Colorado? Seems like a scam to me. ?♂️. Tried to get a refund through Expedia, but the manager, Chad or Ched, refused a refund on a room that was never checked into. I cannot stress this enough, SAVE YOUR MONEY AND GO ELSEWHERE.Don’t bother apologizing for the inconvenience either Motel 6.
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February 2024 by harley burney
AVOID AT ALL COSTS!!!!!! First of all the lobby alone reeked as if cheech and chong had been smoking it up themselves in there. The lady at the counter has no customer service whatsoever and also reeked of marijuana herself, she was rude af (your job isnt that hard). We tried to get a refund well before the hours of final check in and the manager refused saying that room alone has a no refund policy (that is nowhere in their actual policy)? this place is a straight up joke and just scam people out of their money.
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January 2024 by U Haul
Great customer
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January 2024 by Betty Nieto
They let me check in early with little extra which is affordable in this heat.
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December 2023 by Tabitha Chamberlain
I use Motel 6 Joshua frequently for our business. I will never book this hotel again. The front desk staff person that I dealt with regarding the deposit for the room was rude and disrespectful. Her customer service was pathetic. She should learn how to talk to customers and try to work with a business booking rooms with crews who don't have means to pay the deposit. The room was paid in full prior to my employee arriving.
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October 2023 by Chad Robertson
Absolutely disgusting, they remodeled the outside and the lobby but when you get to room there are stains on everything and I did not stay any longer to find bugs that I’m pretty positive I would have. Immediately asked for refund and they refused saying once I entered the room it was too late and they could not rebook the room.
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August 2023 by Christie Freeman
Only motel in Joshua but it's nice. They are doing work and updating it. No pool. Clean rooms. Front desk very
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July 2023 by Patricia Ward
Front desk lasy was very rude to us at check out. She triedto accuse us of stealing the cheap raggady towels, carpetwas not vacuum an rooms had paint all on trims and bottom of trim was broken . They almost didnt give me back my depoist over a blue stain on sheets that was already there. I told here to take to her maids because they the ones to put the sheets on bed. I dont recommend staying here if your looking for peace because all you here is dogs barking and bottom floor has dog hair all in hallways and they clearly never been introduce to a vacuum. Also they need to learn how to treat the guests better and lessons on proper manors .Nearby activities: Splash pad near by was only thing fun about this place
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July 2023 by jennifer westmoreland
It’s an older renovation motel 6. Kept in fairly well condition and maintained. Room was clean, A/C was loud. Bed comfortable.
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July 2023 by Hames Frank
Indian lady is rude and scams everyone who walks in hates dogs and forcing to pay a pet deposit when the pet policy says they stay free the maintenance man lives on the bottom floor and is high strung form the meth if you go out to your car you might get a stare down from the community meth addicts and if you deny them your shower you will be spit on
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June 2023 by Cassidy Ewing
I’ve stayed in my fair share of hotel rooms and I have to stay that this is honestly the worst one I’ve ever been in. The only positive thing about this place is their pet policy. Other than that, it’s incredibly dirty, the third floor smells weird, and there were roaches in my room. Top it all off, it’s 104 here and the ice machine doesn’t work. Of course. 0/10 NEVER recommend and will never stay here again.
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June 2023 by LYNDA WOOLDRIDGE (Cellomeister)
I stayed here because the price was right. I was pleasantly surprised! The room was a nice size and was very clean.
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June 2023 by Jennifer Miller
Lots of issues with checkin, their credit card machine & printer not working, & not being able to get an itemized receipt. One of the beds didn’t have any bedding, the bedding we had & the carpets had several stains, bathroom counter wasn’t cleaned properly. Would have made sense if it was a super cheap room, but it was $80. I’ve stayed in 4 star hotels for the same price.Noteworthy details: Trouble checking in, paying, getting a receipt. Floors & carpets were stained, cabinets weren’t cleaned. Way too overpriced.
