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January 2024 by Brian Dales
Great find on a not so great week. Had wrecked on I-10 in the icy conditions Jan 15 and needed a place for me and my dog to stay for the week to work things out with insurance and stuff. First thing I was asked when calling is if we were ok. Then proceeded to welcome us with open arms for as long as we needed and at a discounted rate for our troubles. Room was great, service was excellent, food was yummy…couldn’t have asked for a better stay.Nearby activities: Not much going on in this small town, but had the necessities.
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January 2024 by Larry Logger
The place is a little dated, but had some recent fixture upgrades. Everything was clean and it has everything that I expect from a BW. Good breakfast variety & lots of hot coffee. Great service from lady at the checkout.
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January 2024 by Steve Strauss
Everything was clean and nice. There was a bit of a gap around the door that let in cold air and light but it didn’t bother us there for just a night. Loved having the mini fridge!
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January 2024 by Lisa Nihiser
I'd stay here again if I were in the area. The rooms were average and clean and the beds were very comfortable. The staff was very friendly and accommodating! The breakfast was very
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December 2023 by chappie mireles
The young lady who checked us in at night was really nice. The Rooms were not the Best, you could feel the bedsprings. And then the house keeper had the nerve to accuse us of raking a nasty brown blanket. I was like really out off all that why would I steal a nasty brown blanket, they're blankets ain't worth even covering up with. And then my husband went to go get there breakfast they had, and the sweet rolls were out dated. I showed them , and the coffee was like Luke warm. My husband said the eggs tasted like they pour water over them. It was just plain nasty, They really need to update they're rooms , and retrain there house keepers. They need to have a Head house keeper to go check if the rooms are clean and if the beds are made right and if they have there nasty brown blankets thought probably were bought at a thrift store . We wouldn't of stayed there but it was the only motel availability, next was 7 more hours and we had been on the road already for 9 hours.
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December 2023 by Tessa C
December 2nd at 2 am, I struck a deer on the highway while traveling across country from AZ to FL for a family vacation. I was given a ride to this motel with my dog and taken in immediately.The staff at this hotel are wonderful. Everyone at the front desk was understanding, they all checked on me regularly and made sure I was comfortable. Apparently it is a very common occurance in this area, so they even accomodate you with a very affordable price.The breakfast is one of the best varieties I've seen. There are several places in walking distance that I could get food at.The owner of the motel gave me a ride to the junkyard to receive my belongings.Other staff asked me if I needed help getting anywhere because there is no uber here and rental places are at least an hour away mininum.The room and bed were more than enough for what I needed.I have nothing but positive things to say about my experience here during a very bad time. Thank you to all the staff and the owner for taking care of me
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December 2023 by Chanbo Keo
Nice clean place, small room but cozy, soap/shampoo/shower gel, tea/coffee, microwave, small fridge, wifi available in the room, morning breakfast provided, plenty of choice, thanks to the hotel management. You're very thoughtful about guests' accommodation. Best servies ❤️?Rooms: CozySafety: Very safeFood & drinks: Breakfast room is very clean, variety of choice, plenty of supplies, sincere hotel receptionist, we hadan awesome morning breakfast ♥️
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November 2023 by Brenda Colvin
This was our first stay at this Best Western. Our room was perfect for our needs! Clean and spiffy and the location was perfect. The rooms were quiet. We didn’t hear traffic from the highway, nor from other guests (even though they were full)! We will definitely be back!
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November 2023 by Ron Johnson
Excellent stay at the Best Western Dos Rios in Junction Texas. The room was spacious and super clean. Beds were very comfortable. The entire staff were outstanding and provided terrific guest service. I would definitely return to this motel.
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November 2023 by Robert Peshoff
It has been so long since I've received service like that. When we drove up, the eclipse was just starting. And we were greeted with glasses that allowed us to see the eclipse. It was as if we had gone to see relatives and they greeted us at the door with the smile. Everyone was outside looking at the eclipse. I couldn't believe that these were strangers. Because everyone was so kind, it was as if we knew each other for years. Asking for extra towels was no big deal. Receiving service with a smile every time. After the kitchen was closed, I was disappointed and they made coffee just for me. Always smiling, always happy. Room was very clean. It is not a super fancy hotel. But. The service is so much more than what I've ever gotten out of fancy hotel.Hometown Country, service!
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November 2023 by Mindful Journeys
Wonderful experience. Great accommodations. Fine service. Breakfast is excellent. Staff and management are friendly and kind!! Very professional staff and the GM Dolores is outstanding: kind, professional, helpful, treats staff and customers with respect and appears to be supportive of her crew. Been staying here all week for the past 53 weeks except Xmas week and find it actually a better place to stay than the Holiday Inn Express right next door and less expensive.Rooms: Nice comfortable and clean. Great TV with satellite, charging station, plenty of parking, very close to I-10. Rivers very closeSafety: Very safe areaFood & drinks: Breakfast is free and good!! Kitchen staff are present friendly keep food available helpful respectful and just damn nice. And again, the food is great.
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October 2023 by Ken M.
Room was nice, it was clean. The pillows were tiny little things, thank goodness we brought our own. Breakfast was ok, sausage was really greasyso why the poor rating? About 20:45, our smoke alarm went off while we were getting ready for bed. Took us a few movements to get to it, but it wouldn't stop. Removed battery and it kept chirping and going off. Went to front office and there were two people behind the desk taking care of a chatty customer. No one acknowledged me for about 10 minutes until the customer pointed out I had no shoes on. I explained my smoke alarm was going off, and the ladies behind the counter said they would get to me after they finished with the current customer. She continued to chat about her dog, yada, yada. Finally she left and I explained the situation to the employees. They asked if I removed the battery right after I told them I removed the battery! So they said that they would call maintenance Who would "be there in a moment ". So, after 11 minutes of waiting, went back to room to listen to smoke alarm continuously chirping and beeping.After 21 minutes, I went back to front desk. The employees were laughing and chatting. They saw me and a look of annoyance crossed one persons face. I was quite tired after driving 10 hours and wanted to go to bed. I asked when maintenance would be there and One of them said "he will be right there". Went back to roomAfter 14 minutes, I went back to front desk. They were talking with the chatty customer from earlier. Neither employee looked at me, they did their best to look away from me. I stood there for about 4 minutes while they chatted with customer about her dog. A car pulled up and a man walked in. They started talking to him and told them my room number. I am standing there and they don't acknowledge me nor do they tell me he is the maintenance man. I am invisible to them. So I spoke to him and told him the details. He listened, showed empathy, was friendly, explained why it probably happened, came to our room, and quickly disconnected the wires and the device. Problem solved (unless there was an actual fire and then I wouldn't have a smoke detector). He apologized for taking so long to get there as he was at home and was only called a few minutes ago. Finally got to sleep!Why didn't the staff tell me it would take a while instead of telling me it would be just a moment? And why ignore me when I came back the last time. I never raised my voice or was confrontational. Tired, yes. But I was a gentleman.
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September 2023 by Nisha Balakrishnan
Booked room here for a night stay. We arrived way after midnight. The night staff, Rene was so welcoming. She offered was some snacks and drinks. Also, fixed me a hot tea with some cough drops for my sore throat. She is such a darling.The room was neat and clean. Bathroom was Ok. Overall we had a good night sleep. And felt well rested.
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September 2023 by Aaron S
Traveled for business and checked in late (3am) which I do often. The woman working nights at the front desk was friendly and easy to work with, which is quite frankly rare to find these days especially when looking for a room late at night.The room was clean and quit but what stood out most was the excellent service at 3 am.
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July 2023 by Lena Margita
This place is not a 3 star hotel. It's a motel and is just a hair better than a Motel 6. There is a Holiday Inn Express next door worth every bit of the$20 more per night.The bed was old and uncomfortable, it had the cheap plank tile floor that just feels dirty all the time, thank God we brought our own pillows as theirs were also old.We did get 1 towel, 1 bath mat, 2 hand towels, and a wash cloth. All very worn, over bleached, and have seen better days.
