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December 2024 by Maria Baker
Beware of Unethical Practices - Misled and Overcharged!
I wish I could give this shop zero stars. My experience with them has been nothing short of a nightmare. I took my car in for some repairs, providing my own parts to save on costs. Initially, they quoted me a price of $1,500, which I thought was reasonable. However, once I got the bill, I was shocked to find it totaled $2,500!
It turns out they made unauthorized purchases and left out critical parts that I could have easily bought myself. When I confronted them, the mechanic and the owner flat out lied, claiming I had authorized these extra purchases. I never did! They seemed to have no regard for my input or permission regarding what they were doing to my car, treating me like I was just another number on their ledger.
The receptionist was equally unhelpful and downright rude. It’s clear that customer service is not a priority for them. I felt belittled and dismissed, and I can’t shake the feeling that they took advantage of me simply because I’m a woman. It’s infuriating and disheartening.
If you’re considering this shop, I urge you to think twice. Make sure to get an itemized receipt of all the parts they claim to need for your vehicle, and be very cautious about what you authorize them to do. I’m now taking legal action because this has been a blatant violation of trust and ethics.
Please, for your own sake, beware of this place! There are plenty of honest mechanics out there who won’t treat you like a wallet with legs. Save yourself the headache and the money!
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October 2024 by Preston Geving
⭐️⭐️⭐️⭐️⭐️
Ace In The Hole Spray Foam is proud to call Stones Mechanic Shop our go-to for all our automotive needs! Whether it’s tires, AC repairs, or anything else, the team at Stones has consistently provided top-notch service. Their expertise and dedication to customer satisfaction truly set them apart. We’re grateful to have such a reliable mechanic in Justin and appreciate the good people at Stones who always go the extra mile. Highly recommend!
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September 2024 by Steven Williams
No offense I believe this place is racist. I had service done with them it took almost 2 months just to get something done. I was over charged and the lady at the front desk is very rude. If you take you car please make sure it's not new because the place is wreck very dirty.
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August 2024 by fidel Guerrero
They have tires. I had a tire with a big hole I went to tire shop down the street kid standing out side said there where closed for the day. And its the only tire shop that shows up on Google maps I was about to drive to another town with a flat. I just happened to see a banner they have up about new and used tires I got lucky. They need to update there Google maps info with tire shop also. Need to say stones wrecking yard and tires
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August 2024 by Kyle Turner
Fast friendly work Great family owned business
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July 2024 by Ron Miller
Called for a part and said they would call back and 2 days later didn’t hear so I called them back and said they were still check on the part a week later still haven’t heard back from them
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May 2024 by M Car
Awhile back I took my daughter's Toyota Camry in for an issue we'd been dealing with for a year. We'd taken it other places to no avail. They worked on it until they found the problem, which none of the other places we'd gone had done. They not only fixed the problem but printed out a manual with descriptions on how to fix if the problem should it arise again. Above and beyond service! Thank you Stone's!
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April 2024 by Helen Allen
As usual, they fixed my problem and had me back on the road on no time
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March 2024 by Katie T.
I had a flat tire and didn't have the key to my lug nut. Chris actually drove over to me at another location to get it off and put my spare tire on for me! Thank you so much for the kindness! I'll be back for future servicing for my cars!
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February 2024 by Brad Hall
Great group of guys here!
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February 2024 by Lazaro Martinez
Didn't have what I need. They told me over the phone that had it drove an hour. Did not have it
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January 2024 by Billy Gunner Pillow (Gunner)
Go see these guys, they can usually find what you need. I've been a customer for 8 yrs, no complaints
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January 2024 by DeYon Moore
Friendly staff and fast turnaround on my car repairs.
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November 2023 by Tina Monfort
Great place, friendly people, guaranteed work !!!
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November 2023 by Angie Burchett
Good place to get used parts
