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January 2026 by Pedro Jesús Rodríguez Pérez
Amazing service at this store, Jennifer
helped me today and he made it an incredible experience!!
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January 2026 by hamzeh mohmd
Thank you sebastian for your help appreciate that person i swear i backed to another shop a lara time to solving my problem on my bills that no body help until met Sebastian
Go ahead man you deserve all the best
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January 2026 by Rafaela Marroquin
Kc wa amazing love hee
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January 2026 by Elizabeth Soto
I walked in to request to exchange my new phone and the guy told me I had to do it over the phone. He didn't even try to help. This is the 2nd ATT store in Katy that refused to assist in the last 2 weeks. I called and was told the store should have been able to assist.
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January 2026 by Gerald Burton
Thank you sebistian for your help
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January 2026 by John Lawrence
Jennifer was great.
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January 2026 by Daniel Lawrence
Jennifer was a great help
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January 2026 by Debra
Kelso helppes me today in activation service and was very nice and smart
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December 2025 by Emilio castillo
I just left the store and Kelsey was wonderful. She helped clean up my account I’ve had for 8 years. She saved me $230 and got my bill down. This is why I’ve stayed a customer because of people like Kelsey!!
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December 2025 by Wolf
Keisy is an absolute gem! From the moment I walked into the store, her friendly and humorous nature instantly put me at ease. She wasted no time in approaching me with a genuine eagerness to assist. Keisy’s exceptional knowledge and efficiency made the entire experience a breeze. Not only did she expertly set up my mother's phone, but she also went above and beyond to help me find a better plan that saved me money, allowing me to upgrade my own device. She also helped us set up a payment plan for Xmas gifts. I can't thank her enough for her outstanding servi
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November 2024 by Angela Pedrana
Keisy is fabulous. Patient and thorough.
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November 2024 by Angela Garza
Keisy was an absolute beast in the process, she went far and beyond to meet our needs. She did an excellent work getting everything situated for us, I’m so thankful she had the patience for me and my requests. Give this lady a raise, she WELL DESERVES.
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November 2024 by Shelby Warthan
Came in to create a new account and bring in a new line. The account was not set up correctly to receive the 20% discount with Internet and services were not explained fully of what they would cost. Enrolled in the next up plan after I said I didn’t want it and told the manager that we didn’t want certain accessories and her response was it was included so you can get different ones to substitute. I felt like this eluded to it being a promotion for free accessories or why else would it be included, ended up being a monthly installment on the bill. The whole experience made me feel like she was more focused on sales versus helping the customer with the best plan for what they needed.
Also if you are told that you have to have monthly insurance on your plan when you upgrade and you can cancel after 30 days, that is not true either, you can cancel online the same day.
I don’t recommend going to an authorized location for services or working with Jocelyn at this location.
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November 2024 by Grecia Colman
Diana answered all my questions and helped me a lot, I recommend this store, they are very friendly
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November 2024 by Roxanna Gage
Hector & Rub assisted us with two new phones. They were both fantastic! Their knowledge & expertise are great! Highly recommend both of them.
