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December 2023 by Shena B.
recently had a deeply unsatisfactory experience at Auto Check Elite, and I feel compelled to share my encounter to prevent others from facing similar distress. My visit to this mechanic shop resulted in significant damage to my vehicle and an alarming display of unprofessionalism.Not only did Auto Check Elite cause harm to my gear stick and interior, but I was also subjected to an uncomfortable atmosphere of racial tension emanating from the owner. The handling of the situation when I reached out to notify them about the damage was appalling. Their response was marked by rudeness and an unacceptable level of arrogance.What's even more disconcerting is the recurrent issue of racism I felt during my interaction, coupled with a track record of constantly changing owners. This pattern seems to stem from their consistent delivery of poor service and appalling customer care.I believe any establishment, especially one in the automotive industry, should prioritize customer satisfaction and maintain a respectful and welcoming environment for all clients. The lack of professionalism and regard for their customers' concerns at Auto Check Elite is utterly disappointing.It's crucial for potential patrons to be aware of these serious issues before considering this establishment for any automotive needs. I would strongly advise seeking service elsewhere to avoid potential damage to your vehicle and the distressing experience I encountered.My sincere hope is that this review serves as a cautionary note a
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September 2023 by Kevin 'Bo' M.
There is no way the great reviews are from the same owner, management and staff we encountered yesterday. Beyond disappointing and a joke. Wouldn't leave my grandma's 1971 Lincoln with these guys and it's been in the junkyard for decades.
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July 2023 by Haleigh P.
As a women going into an auto shop can be intimidating (and sometimes weird) but Auto Check Elite was a super great experience all around! The customer service was good and Casey was a big help. I brought my car here for my state inspection and was in/out within 20 minutes.
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June 2023 by Fatima Narvaez
Definitely a recommended place, very friendly, excellent customer service. I did the state inspection for one of my cars here and they help me with everything. Thank you ?
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June 2023 by Andrew W.
I was looking for an auto shop where car ac can be fixed with reasonable price!So I called many places around me and many cost so much just doing diagnostic procedure I turned them down because of their ridiculous price offer.But I found this place after I called dozens of auto shop around! They run a diagnostic test for $70 and found a potential issue for my car!I was expecting to replace compressor and other miscellaneous AC unit devices but they made my car AC fairly cold without buying a new AC unit. Idk the technical words regarding to this but they found the issue that my car has too much air in the Freon gas pipe etc which made my AC blow hot during the day time. They extracted/drained those air and filled up Freon gas itself in it.I feel the coldness in my car! Thank you If you are looking for AC fixing place I highly recommend this place because of their friendliness and good service!Cheers
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June 2023 by Kevin H.
Very rarely do reviews, but customer service was excellent from Casey. Everything was handled smoothed and professionally.
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May 2023 by Jack Lee
Auto Check Elite gave me a great experience for my car inspection yesterday. Roger was nice and patient and also very helpful during the inspection. He also tell me that they do all the car repair services from oil change to major parts repairs. I will definitely go back there again. If you also needs car repair service, please go there and just ask for Roger!Service: Vehicle safety inspection
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May 2023 by Gregory Dyer
Roger and the team at Auto Check Elite are great people who will present the options fairly and not try to up sale you. I had wheel knuckle bearing assembly and control arm that were shot. Oil change, wheel alignment, and state inspection all done as well in just over a day. Will definitely be back with my future repair and maintenance needs.Services: Steering & suspension repair
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May 2023 by T Sterling
The Guys took care of my brakes right away. Excellent customer service. Friendly Staff. Competitive pricing. Clean and safe shop with large waiting area.Service: Brakes
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May 2023 by Teresa S.
So awesome the Team was able to order parts and repair my brakes in one day. They were all super professional and personable. Pricing is competitive and they extended a first-time customer percentage off as listed on their fb page. Shop and waiting area are clean and I was able to work on my laptop while waiting. Will definitely seek them out for future repairs.
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May 2023 by Telicia Williams
This repair center is amazing!!! I brought my car in because of an issue with my AC. After speaking to Roger over the phone, he advised me to bring it in. I got there and was welcomed with a smile...nevermind that they were closing in a hour. I didn't feel like they were rushing, or over charging me. My AC is now blowing cooler than ever. Thanks to everyone there that took care of me....glad I found this location! I have recommended my sister here as a result of the great service I received.Service: A/C installation & repair
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April 2023 by Gertrude Chikwekwe
I recieved outstanding service on my car at this garage. Was first service since getting our used car in six months. A few things needed sorting out including changing tyres. I was informed of the work that needed to be done to authorise. They did it all within the day and informed me as soon as the work was done. Very polite staff too. Thank you. Highly recommend.Services: Air & cabin filter replacement
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April 2023 by Doug Norton
The staff is very nice and professional. However, the person I to whom I was contacting kept insisting the the problem I have had for 5 years was coupled to the issue that presented itself only in the last 3 months. Upon arriving after agreeing to come in and pay the diagnostic fee, I found my Jeep lowered almost where the tires nearly contacted the wheel wells ( not how I left it with them). The tech was working hard to correct this issue while I waited, but I had to miss a doctor's appointment since it was not ready. I was fairly charged for only one hour despite their many hours of troubleshooting. At the end of the day, I learned a little more but really solved nothing but just cost me more $$ before I sell it.Service: Auto engine diagnostic
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April 2023 by Stratton Appleman
Took my truck in for an oil leak & front suspension and steering work and now the engine is being replaced. My truck has been there for 9 weeks and will problably be there for another 3 weeks. Numerous issues with getting the truck repaired, too many to list. Just waiting to see how everything turns out before I give a review.Services: Auto engine diagnostic
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April 2023 by Christopher banks
Went there with a buddy. One of the guys was kind of rude, but my buddy found his mechanic. Made me want to drop my car off, and there was nothing wrong with it. He was laid back, professional, and knowledgeable.