-
April 2024 by Printus Leblanc
Get what you want and help if you need it
-
March 2024 by Michael Schoon
Very quick service and within minutes, mt vehicle was back in business with a new battery.
-
March 2024 by Wilmar Martinez
Excellent service, employees know what they are doing, giving good guidance with spare parts!
-
March 2024 by Justin Espinoza
I visited recently to pick up a specific item. Literally, everyone working there was a complete Muppet. When I asked them a question, they either ignored me or stared at me... slack-jawed and silly-eyed.
-
March 2024 by Orlando Rodriguez
I found what I was looking for from the liquimolly brand
-
March 2024 by Eybil Aguila
Bad customer service very rude
-
February 2024 by Rogelio Gutierrez
Worst place to buy all the employees on their cell phone and no bilingual employee it took me 25 minutes in line when there were only 2 customers
-
February 2024 by Erik Rosas
Great service and deals
-
January 2024 by Peaceful Life Candle
Braxton, was awesome I got there very early one Morning car was running extremely loud he recommended checking the oil level ? after doing so. We was able to notice the vehicle needed 1qt of oil. Braxton went over in beyond to help me get the right oil type for my year making model and also helped me with getting the oil into the vehicle. Braxton attitude was very attentive, and calm. Thank you so much Auto zone.Location. Morgan ranch Rd. I WILL ALWAYS RETURN HERE !! ?
-
January 2024 by MRS THEDFORD
Very helpful gentleman at the front counter. I needed a 12" rear window blade, and it was in stock. Also asked about a certain coolant type for a Palisade. Didn't know there was coolant for Asain vehicles. It states the word Asain right on the front of the jug. Saved me time from having to read my manual. I found this gentleman to be calm, cool, collected, and caring, as the primary employee who was assisting me and most others throughout the store.
-
January 2024 by Timothy Osinowo
Braxton, deserves a raise! His customer service was beyond my expectation. I came in with a dead battery issue, and he was able to diagnose it, and even offered to help change my battery so that I would not be stranded. I am grateful and appreciative of his assistance and knowledge.
-
January 2024 by Matthew Puente
Took my battery in there to get charged went back a few hours later took it home not charged at all. Went back the next day to charge told the guy I would like my replacement with warranty and said “ well do you know if they did it right” I responded with well I hope they did if they gave it back to me without saying anything was wrong or it wasn’t charged. He told man I apologize let me take it back there and put it on charge to make sure it gets done right I said sounds good we back a few hours later picked it up when I asked the guy if it was good to go fully charged he responded with I don’t know. No assurance it was done right no ownership nothing took it home completely dead finally went back got my warranty for a replacement. Safe to say I will drive 2 mins longer to go to O’Reillys instead from here on out.
-
December 2023 by Demi Jordan
Mr Patrick at the Katy location 3697 has been more than amazing when it comes to customer service. I wish I could say or do more to express how satisfied I am as a customer because this guy is awesome. He loaned me tools to do the work as well as helped me with getting a new battery under my warranty and just all around being a great guy when it comes to his position
-
December 2023 by Deron M
My wife's car needed a new battery. We went to my local Autozone where we purchased a new battery with great ease, thanks to the helpful salesperson. And, without asking if we needed help, he proceeded to take the new battery to our car and replace it himself. Excellent service!
-
December 2023 by Ines Troconis
The service here is great and so is the manager, but there is a Mexican who works there who is rude and poorly educated, which is why I only give him 1 star. I think the fact that the work there harms the good work of the rest.
