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November 2023 by Shawn Solati
Staff are nice but the company is not. The location was closed for one week. My wife and I couldn't use it yet we paid for unlimited pay. Asked for inconvenience and was told that I didn't have to pay till February. I was planning to cancel my membership till later but held off yet I was charged. Was told by staff to contact the company by going to the website. I did complete the form and no calls. Called and was on hold for 30 minutes then call was dropped. Called and left 2 messages. Finally got a call. The rude woman claimed to be the manager would not accept the blame to refund me for their mistakes. Asked to talk to owner or someone higher up and she wouldn't cooperate with that. There are many car wash places in the area. Will go elsewhere and you should as well until I hear the true manager or owner takes the blame and apologise.
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November 2023 by Diego Fernando Campiño
I have been washing my car here for 6 months and I will continue to do so. A week ago they modernized everything, and now it's even better. The employees are very friendly and the areas are very clean and everything works correctly. Congratulations !!!
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November 2023 by Morgan Tolson
I go to this car wash 2x a month & each time I am very pleased with my service. Carl always greets me with a warm smile & so do the other employees. I asked them to help me put on my permanent plates & they did it with no hesitation! I recommend this car wash simply for the amazing hospitality ?Services: Auto detailing
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October 2023 by Katie Bridges
Carl is absolutely wonderful! Every time I visit Blue Wave, he welcomes me with a smile on his face and offers his assistance. This level of Customer Service is hard to find! So, thank you Carl for making Blue Wave the best car wash in the area!
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September 2023 by craig constable
Very easy to use. The wash was very good.
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September 2023 by Wasim Rinawi
Signed up for the most expensive monthly membership. Turned out to be a basic wash. Requested a refund after my first wash and they conveniently have a no refund policy. Do not recommend.They gave me a customer service number to call that goes strategy to voicemail. How convenient.
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September 2023 by Laurel Watson
CARL has made this place so amazing! I am always so happy to see his smile, and he is so kind, and he even offers to assist! Thank you for hiring someone who makes me so happy to be a part of this car wash! Thank you, CARL, for always being so kind!
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September 2023 by Alex C (Acard22)
Wasted $16 here yesterday! Worst car wash I've been to. My Explorer was not washed or dried properly. The vehicles go through here way to fast and the brushes don't work very well.
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August 2023 by R Edmonds
This is my favorite place to do my car. Super easy. Pay 6 bucks and take care of it. If the vacuum doesn’t work, tell them and they’ll come clean it out.
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July 2023 by Rita Edmonds
This is my favorite place to do my car. Super easy. Pay 6 bucks and take care of it. If the vacuum doesn’t work, tell them and they’ll come clean it out.
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June 2023 by Heath Moyer
Do not use. Car wash ripped off antenna. Been through it 50 plus times never an issue. Tried to work with them and they denied my claim because there are signs posted. Won’t even provide written documentation of denial.
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June 2023 by Cl Bu
I came in to get my car wash, but it scratched and peeled the paint off my car. In addition, my rear wiper was ripped off as well and the employees had to go back in to find it.They called me today saying that they reviewed the equipment and everything was ok and they don't want to be responsible for anything! What a bad experience with this company... never go to this place, I will never recommend.
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June 2023 by Amy
Avoid this place. It’s the worst car wash location I’ve been to. The second I pulled up, I was bombarded about getting an unlimited car wash membership. That’s a big no. Then you have to pay extra money for microfiber cloths for cleaning your car.
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June 2023 by Cla M.
came in to get my car wash, but it scratched and peeled the paint off my car. In addition, my rear wiper was ripped off as well and the employees had to go back in to find it.They called me today saying that they reviewed the equipment and everything was ok and they don't want to be responsible for anything! What a bad experience with this company... never go to this place, I will never recommend.
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April 2023 by Kari Wang
Please update your operation hrs if you do not plan to open to 8pm. Two times I have come in several months where it's closed long before 8pm. This is clearly not a temporary short handed issue if it is a reoccurence.
