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February 2024 by Tiffany Scarlett
This branch was amazing, and Leah and Chelsea are phenomenal!!
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January 2024 by Javonne Grant
My name is J. Brooks, and my family and I are all customers of Brazos Valley Schools Credit Union. I have had only 1st class service every time I have needed any type of assistance from this credit union. I have had all of my auto loans and personal loans through the Katy office, and each time was super smooth and easy. The loan officers take the time to explain all options and assist in every way. I can't say enough positives about my experience with this branch. Shout out to Mrs. Kasmier Williams who was exceptional with her patience, customer service skills, and guidance with all of my needs. Thank you BVSCU (Katy Office) for doing what you do for us as educators.
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January 2024 by Mardie Menke
Ginna Zepeda was wonderful to speak with. She was so helpful and informative.She made sure to provide extra info in case I needed it. She made me feel comfortable and not rushing me.So thankful.
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September 2023 by SG
We walked in to do an Auto Loan and Katie W. took care of us. She excelled in Customer Service. She was patient, listened to our needs, made professional recommendations and spent several hours with us to get the loan done. You don't see customer service like that anymore these days. She is a true asset to them. Thank you, Katie!
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September 2023 by Jonathon & Heather Scalf
We have been members of BVSCU for 20 years. We have financed our last 5 vehicles with them. Every single purchase has been remarkably easy and stress free. We have worked with Joanna Ordaz for our last few loans. She is always very easy to work with and is very quick to respond and process everything. I would highly recommend joining BVSCU!
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September 2023 by John Sedillo
We were totally impressed with all the loan officers, Stacie Rainwater was so friendly, she went out of her way to make it easy. Thank you to Ms. Joanie.
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August 2023 by A. DeLeon
I stopped in for an auto loan and was by far the easiest and fastest loan application of my life. Shout out to Joanna Ordaz, one of the BEST loan officers to EVER do it!!!
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August 2023 by Nelda Campos
We were recommended to see Joanna Ordaz by a salesman at Westside Chevy in Katy. We wanted to see if we could get a vehicle loan through the credit union and, with not so great credit, we thought it was hopeless. Joanna had other plans. She was able to get us approved for a second much needed vehicle. She made the whole process quick, smooth, and seamless. I’ve never had that kind of experience at ANY other bank. It was definitely worth driving the hour to see her. 10 out of 10 would recommend!!!!
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August 2023 by Susana Mendiola
Naomi and her team are friendly and very professional. I had a great and easy experience with my loan process, they always answered my questions and kept me informed. Overall, just great customer service!
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June 2023 by Sierra Edmundson
I’ve been with BVSCU for over 25 years, and I will always have an open account with them. The customer service is unmatched, and my confidence and trust couldn’t be higher!
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June 2023 by Sigal Holdeman
I really like the services and products they offer! Elaine helped us and she is an absolute gem. We just opened an account and so far, love what I see.
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May 2023 by josh alcorn
Absolutely Amazing service was provided by Johanna Ordaz here at BVSCU. I have been receiving loans with Brazos Valley since I was 18 years old. I am amazed how great the service/knowledge is, Especially at this location! I highly recommend stepping in and seeing how BVSCU can help you achieve your financial goals.
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April 2023 by javier vasquez
Joanna Otiz, our loan officer, was awesome in assisting us with trying to consolidate our debt. She not only found options by refinancing car loan, but using all available options to even help us save over $700 so we can eliminate debt faster. We will eventually be looking to get a home and because of her great service, BVSCU will be our first choice. The outcome was worth the visit just to see our options. Very grateful to bank with BVSCU
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April 2023 by Karen Vasquez
Went to Brazos to see if we can lower our finance rates for our vehicles and Joanna Ordaz was so patient and just awesome! She immediately figured out where and how to save us money! We saved over $700 a month all thanks to her. She was honest and very thorough. Thank you so much!
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March 2023 by Nate
I purchased my new Corvette with financing done by Brazos Valley Schools CU and my experience was great dealing with their talented team especially Joanna Ordaz. She helped me with the loan and I can say that it was handled very quickly. I also got a very good interest rate that saved me thousands of dollars. If you want to save time and money see Brazos Valley Schools CU and ask for Joanna.
