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October 2025 by Mansoor Syed
The customer service, quality of work and quick turnaround is of highest standard. Though cost was high compared to others in the Fulshear area the service is quick.
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September 2025 by Andrew
I took my brand-new Brooks Brothers dress pants to the Fulshear location for dry cleaning. When I picked them up, they had double creases on both legs. I brought them back, but a second pressing didn’t fix the issue. They then sent me to the Cinco Ranch location, where I was told it was a “manufacturing defect” because the pants had an adhesive crease.
After examining closely, it was clear the problem was caused by the pants being pressed off the original crease line, creating new creases that cannot be removed. In other words, this was not a manufacturing error but a mistake during pressing.
What shocked me most were the responses from staff:
“Do you know how many pants we handle here?”
“Do you know how hard it is to use the press machine? Do you want to try yourself?”
“You didn’t tell me there’s glue inside the pants. I’ve never seen this before.”
For reference, most high-end dress pants (including Brooks Brothers, Ralph Lauren, etc.) use adhesive for permanent creases. A professional cleaner should know this.
When I asked if they could simply repress along the original crease, I was told they would only try if I signed a liability waiver, essentially admitting they lacked the skill or willingness to take responsibility for the damage.
In short: this cleaner damaged my pants, denied responsibility, and offered dismissive excuses instead of a solution. Very disappointing experience — I would not trust them with quality garments.
I am reaching out to Brooks Brothers stores to see if they can help fix the damage. If not, I will pursue other options to hold this cleaner accountable. It’s unreasonable to risk throwing away a $500 pair of pants because of such an unprofessional mistake.
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May 2025 by Kes Kwansa
Nothing but great service from Brite Cleaners. Clothes delivered clean and press in an excellent manner.
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May 2025 by Alex Novak
The person I worked with was warm and personable. The service was timely and professional. I appreciate that and will use Brite Touch Cleaners again.
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March 2025 by Dayleen Decos
I came to the Fulshear location to get real rabbit fur pelts and faux fur fabric to be dry cleaned. On the website and on their listing of services they said they clean leather, suede, and FUR. Yet when I go to the store the receptionist says “they have never cleaned fur before”. If I do decide to let them clean the fur they aren’t held reliable for the damages if I sign the waiver form. I won’t let anyone handle valuable material if they have never worked with it before. That is false advertising. Don’t state on the website and listing that you clean fur. If the location doesn’t do that then they should state only select location cleans fur. I trust this location to dry cleaned other garments just not delicate natural materials.
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March 2025 by SueAndrew Chen
The dry cleaning service seems to be ok, but the prices were outrageous. I should have asked but went with them as they were the closest and had a fast turnaround time. I am a customer with lapels and also frequent OXXO, but needed our clothes back quickly so I went to this one instead. We paid double for a suit I paid cash so received a 10% discount but otherwise it would be $26 to dry clean one suit. I thought it sounded high and my husband said he never paid that much to dry clean his suit. FYI and be forewarned of exorbitant prices!!!
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March 2025 by brittany allen
Quick and friendly service.
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March 2025 by jerry lemons
Great service, friendly staff. Had my items ready before the original time. Thanks
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January 2025 by Lanie B.
Very good service. Very Professional, and clean environment.
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December 2024 by Winnie Nguyen
Friendly, fast service and they always remember my name. I don't know how many times I've left stuff in pockets, and they always manage to get it back to me, even cash!
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November 2024 by Debra Simmons
The front desk receptionist at the fulshear location is very friendly and knowledgeable of the business.She greets you with a smile and remembers your name
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October 2024 by Chris G
Great, friendly service! Highly recommend!
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October 2024 by Ahmad M
The best dry cleaners I’ve been to! They have friendly, pleasant staff and modern tech to keep you updated on your order. Most importantly, they took really good care of my clothes and exceeded my expectations. Thank you!!! I will be coming back!
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October 2024 by Fragelia Barksdale
Your work is superb! You're a little expensive, but it is worth it.
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October 2024 by Alibet Mejías
My dress was given to me on time and perfect, reception lady could be nicer, she wasn’t rude she just seam tired and ready to go home.
