-
November 2024 by Kimberly Grande
Horrible service
-
October 2024 by Adeline Luna
Marina does fantastic alterations. She is a dying breed.
-
July 2024 by Dale Bernsteen
Had a jacket dropped off on Friday early morning with instructions to have it completed Monday, I was told that we had a phone call Friday afternoon with a cost and completion time.
It is now Monday nothing’s been done. No phone call. Jacket is still sitting there untouched the young woman who answered the phone doesn’t sound like she cares or even interested in new business will not be returning and will not recommend this location
-
May 2024 by Gricelda Gonzalez
Avoid this business!!!!
Dropped off 6coats back in February only to find out 2 coat were damaged missing buttons animal hair all over. Came back to dropped off get them fix come to find out they we’re never dry cleaned or fix after 3 weeks Owner rude unprofessional would not returned my calls. Disputed credit card transaction. Took them to get fix elsewhere
Do not use the cleaner’s unless you want your clothing damaged!
-
March 2024 by Jamie Olivarez
I have been going here the past few years for all my dress alterations!!! Such an amazing job and great customer service.
-
March 2024 by James L.
Dry cleaning and Alterations not done on site! Prices are exceedingly high, shop is understaffed. Promises your clothes ready after five, however likely to arrive sometime between 7-8pm after shop is closed...because cleaning is done elsewhere from third party cleaners. Alterations for some blue jeans took almost a month.
-
February 2024 by Jamie Weaver
I took in 2 pair of mens slacks to be hemmed. One pair was ruined as they were cut off too short. After 6 weeks of allowing the owner to make it right, she tried to replace the size 38 slacks with a pair size 52. The other pair of slacks were hemmed one leg 3/4 inch shorter than the other one. Do not have alterations done here!
-
December 2023 by Anthony B.
I dropped off 7 T shirts to have patches sewn onto them. Simple. They said come back in two days. Great. Two days later I show up at 5:30 pm and they haven't been done. Can I come back on Friday? Well, no. The event I need them for is tonight. She did offer to stay late to do them but that would make me miss the event. I wish I had read all the one star ratings before I tried this waste of time.
-
November 2023 by Mariam Ade
I dropped off my bridesmaids dresses, wedding robe, and veil to be dry cleaned. They said they didn’t know the price and I should leave them until they gave me a price over the phone. Fast forward three days, I never received a phone call. I stopped by and the lady at the front found my BRIDESMAIDS dresses and WEDDING THINGS sitting in a bag somewhere untouched and uncleaned then she basically told me to take it back. Very unprofessional and very bad business.
-
November 2023 by Larry Mendoza
Love this cleaners! The owner and her daughters do a great job of treating you like family!
-
June 2023 by Agha Haider
To clean a suit cost $20 which is bit expansive
-
May 2023 by Angel Salcido
KATHY IS SO SWEET! I needed a shirt pressed for a date tonight and she couldn’t help me but tried to recommend someone in the area who could. She cared about me that’s the kind of treatment that will bring my business always.
-
March 2023 by Cole Young
I love this place! Incredibly friendly and helpful service. Same day alterations which is both rare and helpful. Caring place with the heaviest starch for jeans.Services: Alterations
-
January 2023 by Garrett Pool
I needed my dry cleaning for a business appointment two hours away, but when I walked in, they explained my dry cleaning had not arrived yet. Upon hearing my predicament, the owner immediately called the delivery people and found out when it would be arriving. I elected to wait in my car for 15 minutes in hopes my clothes would arrive early. The owner went out of her way to not only bring my clothes directly to my car in the parking lot, but also brought her credit card machine to me so I could pay and leave as promptly as possible.This company is the epitome of customer service excellence.Service: Laundry pick-up
-
January 2023 by Brittany B.
I have used them for all of my alterations in the past, never had any problems. I dropped of my dress to have a simple alteration done. When I picked the dress up, it had been poorly stitched and the thread was black on a blue dress. Super obvious and poorly done. I was told the incorrect alteration would be fixed, when I went to pick up the "fixed" dress it was unchanged and cost me $17 (down drop $33)!! Completely unreasonable and not done per my request. I will no longer use Country Cleaners for any service.
