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November 2023 by Vlad Khvan
They don't carry Novavax covid vaccine. Went to Costco to get my shot.
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June 2023 by Alyssa Hernandez
I soon as I walked in with my boyfriend an employee didn't even greet us he just said "can I help y'all with anything?" But he gave us this look like if we were going to steal or something. He didn't ask to be helpful, he asked and made me feel uncomfortable. So for anyone who comes here you might get that feeling here.
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June 2023 by Maranda Fish
CJ IS an amazing manager and clearly listens and cares about his customers. Thank you, CJ!!
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May 2023 by chinmay santosh
Very prompt response from pharmacy refills or new prescriptions. Staff are polite and responsive. Always had a great experience visting the store. Pharmacy hours are until 9 pm weekdays. Store is open until 10 pm
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April 2023 by Silvia Anguiano
This store is my least favorite cvs to go to in the Katy area as the manager makes your experience super uncomfortable does not want to price match online prices doesn't accept coupons and keeps staring as you're shopping through the isles. ?
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April 2023 by Daddy 4boys
Convenient location. Employees are very helpful.
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March 2023 by KumR
I wish there was a zero star. These people have no value of time..
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January 2023 by Dianis Cutino C.
Worst customer service of all. I waited for one hour for them tell me that they needed more information of my grandma insurance. The only excuse they gave was that it was a problem of miscommunication. And after waiting 15 more minutes it ended up that they told me that they didn't have the lancets on the store. Worst service ever and very unprofessional. Do not recommend this pharmacy
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November 2022 by Zachary Garza
Terrible service. I’m literally watching them as we speak talk bad about me because I have a vaccine appt at 10 and I came in at 9 to try to get it early because I have to pick my son up at daycare cause he’s sick. They’re not even doing anything, just talking to each other about nothing pharmacy related, just about each others weekend.
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October 2022 by JJ
For some reason they can not figure out how to fill rx correctly. We were told that my son’s medication order would be ready today and it wasn’t. They couldn’t check other locations to see if they had it. We still had to pay the same copay for a lesser amount of pills. I can’t call the other locations myself because it’s a controlled substance and they refused to check. I can not and will never use cvs again.
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June 2022 by Carlos Cordero
Today I stopped at this CVS to buy some things and when I went to pay for one of the products it turned out to be marked with a different price than the one I should have paid, I asked to speak to the manager and she told me that they made a mistake and that they couldn't do anything, I think CVS should train their staff in customer service since the service was not in the best way. I will not return to this store and would not recommend it.
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April 2022 by Loi T. Wu
Clean and new CVS. The Pharmacist Kathryn was so nice. What a great experience!
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April 2022 by Danielle Elassar
There is a guy that works there (sorry I forgot his name). I frequent this store because his customer service skills are exceptional!! He knows where everything is and he greets and directs you to whatever you need to find if you want. Cheerful and happy!! Just WOW!!
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March 2022 by Stephanie Stiefel
I came to this pharmacy to pick up a prescription for an active infection. The script was sent from urgent care. The lady told me it were about to close and they had just received so I could pick it up tomorrow. I feel that with items such a antibiotics when someone is coming from an urgent care almost in tears the prescription should be filled. Working in the medical field I would never have sent someone away like that.
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February 2022 by Kevin Thompson
Kathy is the worst Pharmacist I have ever seen in my life. Me and all of my families will transfer all prescription to Walgreens. Will get new prescriptions anyway you can have them. They were right she thought she smarter than the Dr. If pharmacists like her we don’t need a doctor to write prescriptions because we can’t get it anyway she only fills what she wanted. (She’s like if you got lungs infection then you can’t have broken legs because I will not fill prescriptions for you) and these prescriptions she didn’t fill she marked filled.Me and my family, relatives and friends were CVS’s customers over 40yrs we loved CVS but we have to leave because we deserve the Pharmacist treat us better and follow the laws not to control the patient by your own options. If the Dr. Wrote someone prescriptions they know which one is good for the patient and the Dr is the only one who know the patient condition. Don’t try to be smart and let the patient suffering . If they have zero star I will give her 0 not 1
