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November 2023 by Syed Arsalan
The team at Discount Car Care operates with transparency and fairness, providing solutions at a reasonable cost. It's refreshing to find a service center that genuinely cares about its customers and takes pride in delivering high-quality workmanship.I highly recommend Discount Car Care for anyone seeking reliable and trustworthy automotive services. Owner Anwer, Manager Zahid and senior tech Jonathan have earned my trust, and I will undoubtedly be returning for any future maintenance or repairs. Thank you for consistently exceeding my expectations!
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November 2023 by nectaronice
They’re honest and dependable. They do great work and I always recommend them to anyone who asks about auto repairs.Services: Electrical repair
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November 2023 by Sheila Vaz
Waited at the front office to get a vehicle inspection. Like an idiot, I waited for about 10 minutes. Not ONE person came up front!Won’t be doing that again - besides that the place is a dump! Negative 5 stars!!!
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October 2023 by Michael N.
Bad customer service, bad craftsmanship, really bad mechanics.Visit 1 (Approx $1500): Took my car to this shop after telling them that it stopped while been driven. I towed the car to them about 9am and spoke to Anwar Khan (Owner) and explained that it just stopped and that all the lights on the dash came on and that the car needed to be checked. I was told that someone would take a look at the car and would call me to let me know what was going on with my car. After 24 hrs, and no call from them I called them to be told that I had a radiator problem and that the radiator needed to be replaced. They also stated that the blower on the air conditioning wasn't working. I told them to repair those 2 items. I paid them for them for the repairs.Visit 2 (Approx $1000): Not even 1 week later Im driving my car to work when all the lights on the dash light up and the car starts to smoke. Again I take my car to Discount to have them evaluate the problem. They tell me that I need to replace the radiator fan and water pump. I told them to go ahead with the repairs and asked if this would be the last thing that they need to do to replace to get the car running properly. I was assured that it would be. Which was a blatant lie!!! If you dont know how to repair something... its ok to say "This is not our area of expertise."Visit 3 (Approx $289): Again, after only a couple of days. I was driving to work the lights came on on the dash, immediately the car started smoking like a chimney. I had the car towed to Classic Care Care. They told me that the radiator neck melted and needed to be replaced. They also told me that because of the smoke billowing out to the car that I could have head damage. I had the car towed back to Discount to have the radiator replaced.During this visit I spoke with Anwar (owner). HE seemed not to care that I had been to his shop several times to have my car repaired and it was not completed successfully. He didn't seem to care that I wasted several thousand dollars on incomplete or bad repairs.If you are looking to get your car repaired... STAY AWAY!!! Find another shop.
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September 2023 by Jerod Witt
So my wife took our car in due to our battery was losing power fast and would have to charge battery. Tested alternator and it tested fine but when driving i could watch battery drain and then it seemed like alternator would work and charge up battery. This was not always the case though. Had a battery monitor on car and car would drive normal until battery was drained down. Disconnected all extra electronics like dashcam. Wife took car in and they could not find an issue said alternator was fine just like when i tested it. Then ran codes and said a vacuum switch needed to be replaced. This did not show up when i ran codes but we paid to replace it. Then 2 days later i went to work and had same issue again so i took it back. Not really sure i needed the part that was replace a few days prior i did not get a code on it but they said they did. First day (Aug 16th) they said John was off and would have to come back the next day. Came back (Aug 17 0800) and they said alternator was bad. I asked about the last repair they said there was damage to the wires like a mouse chewed throw them. They quoted me the price to fix and started work. I was there for 8.5 hours and i get it as they were busy, but when i got home opened hook to see and they had sprayed antifreeze all over the car i assumed opened it when it was hot. Then found a couple screws around engine that were just laying there. Today i was off so wanted to go through it all and see where screw came from noticed one of the plastic covers in fender-well was missing that coverers oil filter and bottom side of the engine. I really wanted to like this place as my wife has taken car there a couple times over 6 years. It is about 20 miles away from us but not sure i will end up going back. I understand being busy and know to swap alternator they had to take AC hoses off but 8.5 hours seemed really excessive. The part i have more of an issue with is finding screws not put back and then missing the plastic cover for oil filter. The large splash shield i pulled off but the side one they removed to get to the compressor was still in place before i had the work. I would expect a shop would have all parts they took off a car in one area and make sure they all go back on. Would have given them 1 star but i know they were busy and trying to help others also. I am thinking working on my car then moving it out to work on others the parts they pulled off were misplaced.
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August 2023 by Mike N.
I've been coming here for years, Jonathan usually helps me but unfortunately this time is different. I came in because my car broke down on the side of the road, they fixed the issue quickly and I went on about my day , a week later I come back because of the same issue and they charge me again. I try to be nice about the situation but a few days later the same issue happens and they want to charge me again . moral of the story it has been made obvious that the MECHANIC JONATHAN and the STORE OWNER are CLEARLY TRYING TO TAKE EVERY DOLLAR they can get. so thanks to this event I will be filing a lawsuit against this company.
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July 2023 by Brandie C.
After 2 weeks from getting my head gasket crack fixed and 4 months from fixing my timing belt, my check engine light is on again! When the head crack was fixed the throttle body should've been cleaned and clearly wasn't. The spark plugs & actuators should've been replaced and weren't. Immediate difference now that Daniel at Mike's Westside Auto fixed the errors that Discount Car Care should've handled. I'll never go there again, they do the minimum to get to the next vehicle.
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July 2023 by Duy cao
Car died in the same parking lot. Needed a new alternator. Jonathan was very friendly and the price was reasonable.
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June 2023 by Sean Cowe
This place is very affordable for things like an oil change and other minor services. I don’t recommend getting anything serious or important done here as in the past I have had issues with the same problem occurring shortly after a repair was made. Overall, primarily decent for maintenance.
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April 2023 by Rebecca Judd
Always very friendly when you walk in the door and eager to help you find whatever you're needing. Fantastic selection of nuts, bolts, washers, screws, etc.
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April 2023 by Joseph Gottal
Horrible service!! I took my car here 3 months ago and they were supposed to replace all breaks and drums. Well this week, I noticed that there was a grinding noise coming from the tires. I decided to go ahead and check them. They looked like this. I called to talk to the manager and he told me this happens every 3-4 months. Also I was told it depends on how fast you drive and use the breaks. Considering I use a company truck for travel my car sits alot not being used. The manager was very rude and flat out told me he doesn't believe me. I then asked if this was how he treats all of his customers he said yes.
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February 2023 by Guangwei Ren
i went to this place several times, until they played some tricks. my engine oil is leaking and they called me to give a quote for repair. on the phone, they said the oil change is included. however, after i picked up the car and found that the oil is not changed. when i asked, the guy simply said it is not on the paper, so they will not do it, acting like street rascal!Services: Auto engine diagnostic
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February 2023 by Natalie Boston
Took my car here for spark plug replacement based on the great reviews I’ve seen. The workers were nice and friendly, fast work. I brought my own parts and paid $45 cash for the single ignition coil and spark replacement.That SAME NIGHT my battery light came on but my car was still driving. I took it to auto zone and a mechanic shop for battery testing and was told that my alternator was draining my battery. I had to spend an additional $800 on new alternator, battery and to fix my car that this shop completely messed up because I was not having these issues prior to bringing my car here. So please beware
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December 2022 by deadpool g.
This is my oil change place in and out as usual aways a quick trip with a great price
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November 2022 by Sal Galdamez
Visited this place because I needed a registration inspection and even though the bay looked full of vehicles being repaired I was in and out in less then 15 minutes. The mechanics/tecs were very friendly and helpful.
