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April 2024 by Shantel D.
I will never use discount tire again. The service is horrible at the one in Katy(marketplace) I have a credit card with them that I will pay off & cut up. Every time I have an issue with my tires they never want to replace them even when I have the warrant. the whole reason I chose them in the beginning is because of a friend. She never have issues but I always do, I'm starting to think they raciest since my friend is Mexican and I'm African America. We have had the same issue and they will fix her's but deny me. I recently went to get new tires on 2 cars, the guy was so rude I left on a flat tire to go somewhere else & he didn't even care. Horrible service never ever going back. I'm not the person to ever give bad reviews but it has happened one too many times there.
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February 2024 by Sterling Ehler
Ordered tires. Was told they would be there monday. Come Wednesday they still have not arrived. Lucky i dont need them till the weekend or i would be pretty upset.
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February 2024 by Tanya Walker
Patrick was so helpful. I arrived just after 6pm and they were still pleased to help me out with my tire that had a screw in it and lost 10lbs of pressure while driving on I10 in traffic. Very thankful for the employees at this location.
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February 2024 by Alejandro M.
Only went for my tires rotation , want to sell me overpriced luck nots for the wheel. Quality off had change . Its not the same anymore
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February 2024 by joe tse
Good massage and services. Clean warm place.
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February 2024 by Colee
If you want professionalism, promptness, efficiency, and understanding, come to this specific location of Discount Tires. It was my first experience, and I my needs were met swiftly and thoroughly.I want to give a special thanks to, Clint, who carefully explained the state of my tires, and compassionately gave me a deal that I could afford, while allowing me to adhere to safety recommendations for the road. As well as Tony, who provided great customer service as well.Nicole Blewett
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February 2024 by Garrett Gilliam
Just got off the phone with Patric he handled all my questions wonderfully and made me feel like family, been using these guys for over 10 years. Sent a lot of family to them as well! Can’t believe I’m just now leaving a review
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February 2024 by Colton Hughes
This is the first time I have been to this discount tire and I want to say first hand that their customer service is exceptional. It started with Elijah greeting me and asking what my visit was for today. He was extremely friendly and professional with not just me, but the cars ahead of me as well. He recommended that I head inside to let the staff inside know what I was looking for.I was then helped by Tyler( the Assistant manager). I was helped in a timely manner and with extreme professionalism. Tyler then went to check the mileage and gather additional info for you on my vehicle needed. While he was out checking the vehicle, Michael sparked a friendly and engaging conversation with me. I felt as if I had met an immediate friend which for me is very rare! As a long time manager in the fitness industry that thrives off great customer service , I was extremely impressed with everyone here at Discount tire! I highly recommend them for when you need a safe and dependable set of wheels! Keep up the great work!
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February 2024 by Condial13 D
Great sales associates. Friendly. Fast service. Reliable products.
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February 2024 by Jai M
Looooove Discount Tire!!!! They are always efficient, fast and friendly.
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February 2024 by Clifford Imafidon
Great customer service
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February 2024 by Johnny Ramirez
Patrick really took great care of us, I had made made my appointment at another location and Patrick said don't worry about it, we will take care of you, they had me in and out even though I didn't have an appt there...tha KS guys for everything....highly recommend this location
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February 2024 by J Me
We went here to get some help with a rim/tire and some other concerns. Tyler was awesome and so nice. He helped us out and went above and beyond...all while maintaining a great attitude! Thanks Tyler!
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February 2024 by Gaynell Gilmore
Nice employeeClean storeFast turn around
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February 2024 by Georgiy Kubarkov
Very professional!!!! AAAAAAA++++++