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March 2024 by Michael H.
I would give 0 stars if I could. Went for service on tires I purchased online I had in the back of my truck and left with a dent on tailgate with paint missing from tailgate and a broken rim center cap. Emily Wright from claims company won't cover damage, but wants to cut a check she claims in email and didn't give a total. Replied to email and called and got no response. I am left to pay for repairs and the things they did. I will never go back to this company. After I said what happen everyone else said they had same issue and I recently saw all complaints on BBB website. I will be adding mine along with them.
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February 2024 by Cody Richardson
Great customer service
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February 2024 by Jamal Eldam
Went in the get a plug on a tire from a nail puncture. The salesperson refused to plug it and pitched me on new tires I did not need. Aggressive and dishonest. When I need new tires I will definitely not be going here.
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February 2024 by TheyLoveJamiii
I want to thank Dawson & Ricardo for helping me today! They were amazing and so understanding of my situation, they were able to give me the best options for my vehicle to make sure i was well taken care of and safe on the road! Definitely will recommend this location!
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February 2024 by James A. Garza
The team here knows how to take care of a customer. Great work guys, keep it up. Thank you.
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February 2024 by Myron Miller
Thanks for your services ones again. Job well done...
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February 2024 by Adan Saenz
Great place for tires and rims. Ppl are great.
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February 2024 by Zoh Boot
there was some error on warranty, manager of the store called and fix the issue.done professionally.
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January 2024 by Jerry Simmons
Stay late for my Friend
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December 2023 by Shelbie Harris
This shop is extremely inconsiderate of people’s time. You’ll stand in line for 30+ minutes before you even get a hello. They are in absolutely no hurry to help their customers. Nothing but a store full of Chatty Chads.I love when a wanna be mechanic tells me how old my vehicle is, even though I know it’s been maintained in near perfect condition by a real mechanic. Cute try though, pal.
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December 2023 by Clint Limbrunner
I had a terrific experience, and Collin was really helpful throughout. Given my lack of automotive knowledge, he patiently helped me choose the best tire for my Wrangler. Despite their busy schedule at the moment, they acknowledged me as soon as I walked in. The guys worked quickly and with great politeness throughout my entire time there. My completion time estimate was exactly on target. The facilities were immaculate and well-maintained. I would definitely purchase there moving forward.
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December 2023 by Cindy E.
Went here due to a tire that was constantly losing air. As soon as I started walking toward the building, Dawson came out & greeted me. He appraised my damaged tire, along with the others. He showed the damage on the tire's sidewall and explained why repairing it isn't recommended(can see the threads in the damage). He was very attentive to the fact that I didn't want the cheap, nor could I afford the very top of the line (Christmas is coming). He was respectful & always used a professional tone. Additionally, the work was quickly done. From start to finish, the work was completed in less than half an hour. I am very pleased with the service and product from Discount Tires.
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November 2023 by Amanda G
The entire staff was outstanding Ricardo and Jeremy was very helpful over the phone and in the store. The young man who serviced my vehicle was very helpful and professional as well. Keep this crew they make a great team.
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October 2023 by Dynasty
I went to this location on yesterday 10/16/2023 to get my tires rotated. What was suppose to be a simple in and out, turns into me being frustrated. I had no problem with my car when I arrived to this location but, for whatever reason my car no longer was able to turn on when the sales associate Collin was trying to move it in the store garage. I was a bit frustrated because my car was just fine 20 minutes prior. As I was trying to see for myself, I noticed wires were hanging out. I asked Collin, why do you have my wires hanging out. He claimed he didn’t touch it but, he was the ONLY person to touch my car at the time. He informed me that I have a bad battery. I was still confused as of how because it was fine before I got there. I ended up buying an expensive battery because that was the only one AutoZone had available. This experience was such a nightmare. As you can see the images below of the wires that were hanging out of my car, which seems to cause my passenger side windows to not fully go up. It’s a shame because I’ve been going to discount tires for years.
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October 2023 by christobal hernandez
Stopped by about my tire losing tire pressure. Upon entering the store I was greeted by the staff they were quick check my concern about the tire. After verifying where the leak was coming from they replaced faulty hardware on the tire pressure sensor. They were spot in on finding what was wrong with the tire and not just trying to sell me a new tire. This has been my go to spot for any tire issues and will always be. Thank you for the service you have provided.