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February 2024 by Steph B.
I like shoe shopping here. I always walk out with something, even when not shopping for myself. Today I came with my wife so she could get some casual shoes. Some how, again, I'm walking out with two pares of shoes for myself! Whether you're looking for dressy (we got our shoes for my daughter's wedding here), casual, outdoor fitness or whatever they have something. AND if not in your size DSW will ship no charge to your home. Prices are also reasonable here. Almost everything is on sale always, lol Finally, the people here are all fantastic. How they are able to hire so many nice people says something for the company management
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February 2024 by Russell Katz
One person working the register on a Sunday afternoon at 2:30 pm - wow!!! SMH. ?. Taking forever to check out...
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February 2024 by Joseph Halpin
A great place. One problem is that if your size is not on the floor, then either forget it. The employees will automatically tell you to check the website. Makes me wonder if it could be in the back....
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February 2024 by Nino Lira
Good varieties
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February 2024 by Christa Burgess
Great store, helpful sales people.
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February 2024 by Yvonne Gholston
Ordered shoes 12/22. Received last status email 12/26. Still no order by 1/7/24. I called customer service and was told to call the store to cancel. 1/14/24 STILL no order. Called the Park Shoppes location and they were RUDE. Waited 15 minutes on hold the first time. Called back and the “manager” immediately put me on hold again for another 15 minutes saying they had a line. I told her I am a customer too. That clearly doesn’t matter to this “manager”. This is the last I will spend with them because it is their gift card and I can’t use it anywhere else.
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December 2023 by Dede Farrell
I ordered online for store pickup. I went to the end of register area where it clearly states store pickup. There was a male employee taping paper to boxes who ignored my presence for 3 to 4 minutes. I finally said excuse me, I'm here for online pick up. He stated I must stand in the extremely long line to get my order. I may have well shopped and paid in store. It completely defeats the purpose of shopping online. Not one employee was pleasant. When I got my order they just checked size and handed it to me. That male employee could have done that and saved me 25 minutes of my precious time. Never shopping here again.
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December 2023 by Bella GN
Customer service is horrible at this location. The cashier named Laura(Lauren) needs some additional training on how to speak to customers. My daughter asked me why the lady was rude. I had to explain ignorance to her.
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December 2023 by Rula A.
consider looking into your apple maps information because i just drove half an hour for the store to be closed. apple maps says you are STILL open.... very disappointing. will not be coming again, unless you're open.
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December 2023 by Alexis Tucker
THE WORST CUSTOMER SERVICE! I came into store to return a shirt, and the lady at the cash register was so slow and not helpful. I told her I paid on a gift card and I needed to be refunded on my debit card. She ignored me and refunded the gift card that was thrown away weeks ago. She then starts blaming me? I asked if I could just get a store credit then , and she told me it’s too late. I asked to speak with a manager and she said she is the manager. I came in for something so simple and it couldn’t be handled.
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November 2023 by Jose Reyes
Love the selection. They were out of the shoes we wanted, but we were able to order online or pick them up at another store.
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October 2023 by Sheryl Layton
Nice store. Very clean. I was hoping to find something on clearance, but I couldn't find anything. I ended up paying more than I intended, but I really needed a pair of shoes for a wedding.
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September 2023 by Eliam Villegas
I like the shoe selection but I was there last Thursday and I felt uncomfortable all the time. Once I walk in inside the store I saw bunch of boxes on the floor which made it hard to walk through the store. Also, when I was trying on some shoes an employee started to walk towards me with bunch of merchandise trying to restock on the same aisle that I was at, I felt I was on her way almost everytime because she never stop restocking the store. I hope the management team pays attention to this reviews because as a customer I didnt like the environment I walk in to. The stocking team should be putting up the merchandise before the stores open so we as customers can walk in comfortably with no boxes in our way and patiently look at shoes and comfortably try them on.
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July 2023 by jothilingam ehambaram
Must visit to shop bag full..Keep your wallet tight,otherwise you will buy all displayed in shelf.We family of 5 enjoyed much shopping here but with sorrow,emptee our wallet..ok,no issues once in time for quality items purchased.You can choose,as per your taste all,shoes,cheppal,Tue,socks,caps,children items,bands etc etc etc
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May 2023 by Ile Vela
Vans, Keds, Gola, Skechers, Brooks, ASICS, Saucony, Puma, New Balance, Reebook, Adidas, ConverseVince Camuto, Mix N6, Franco Sarto, Ralph Lauren, Coach, Crown Vintage, Matisse, Marc Fisher, Kelly Katie, Jessica Simpson, Steve Madden, Fitflop, Claudsteppers, Clark’s, Baretraps, Eurosoft, Dr Martens, Reef, Earth Origins, Vionic, UGG, L’artiste Spring Step, Anne Klein, Hush Puppies, Betsey Johnson, and a lot more!
