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March 2024 by C2 GMZ
I want to give a big thanks to Valerissa (driver for Edible Arrangements). She was kind enough to verify the address for my delivery. Which didn't match with delivery business drop off. Took the time to call me and get it worked out. The current address she had was way off. I appreciate the extra effort she made to get this fixed. We need more people like Valerissa and thank you once again. ...happy customer indeed ?
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November 2023 by Jennifer Brooks
Chocolate dipped apples are yummy
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October 2023 by M Calderon
Was supposed to pick up my gift today but It was closed during working hours. How professional. Now I don’t have a gift
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May 2023 by Joseph Williams
Don’t order a delivery here - ruined Mother’s Day for a special someone.
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May 2023 by Kayla B.
I placed an order on 5/12, the day before Mother's Day for a "same day delivery" which is Saturday. I receive an email at 7p that night stating the order was delivered successfully. I followed up with the recipient about 30mins later, to my surprise she stated she never received anything and I had her check the porch while I was on the phone, nothing. Seeing how the business was now closed I decided to follow up the next morning 8:30A to find out what happened. I explained my situation to the service rep, she responded she was going to have to check with the driver and she would get back to me later that day or the following day. I call back at 2:30p that day to get an update, she stated she was able to find out the order was NEVER delivered however it was going to be delivered this day "for sure". The same lady calls me back 30mins later and stated she was sorry but they never received the flowers they were expecting so they did not have the flowers I ordered nor did they the previous day. I asked why didn't she tell me this earlier as I would have been able to make other arrangements if needed. She stated she thought the flowers would arrive. I was at a loss for words, completely flabbergasted, She stated my options were flowers to be delivered on Wednesday or a refund. WOW really?! HORRIBLE HORRRIBLE experience, I will NEVER shop at this particular store again. The customer service was terrible as I was constantly rushed off the phone each time with no empathy or sincerity from the rep and the lack communication is in my opinion unprofessional. BTW the customer service rep's name is Melinda, I was angry moreso that she never mentioned until the end that they didn't actually have flowers in stock. Good luck to anyone who patrons this business. Wish I had read the reviews prior clearly this is a pattern.
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March 2023 by Saul S.
Always quick and friendly service. The staff are willing to help with your edible arrangement needs.
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March 2023 by Samantha S.
I guess it's my fault. I should have read the reviews prior to ordering online. I believe this is by far the worst service I have experienced with any edible arrangements store. I placed an order and called to verify if it could be delivered that day since I selected online same day delivery. Unfortunately they we not going to be able to get to them bc the order was placed at 3:45pm. Fine. No problem. I spoke to Matilda and another lady who said they will have it delivered the following day. I called the next day at 11am to see when it will be delivered. The lady told me in an hour. Welp guys it's 1:45pm and still no package. I call back and some how Matilda says there's a note to deliver AFTER 3pm. I certainly didn't put the note and they claim it came that way from online. They give me an option that is accommodating to them which is, the recipient can come pick up from the store or we can deliver tomorrow since they are leaving work soon. Hahaha! This is a JOKE! Where is the accommodation ?Very disappointed and will never order from this store again.
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March 2023 by enrique jimenez
Very late to deliver but it was valentines they should off hired more help for that day ! The malady almost left work and they got there before she left !
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February 2023 by Alexis Bibbs
If I could choose to give negative stars I would. Whoever the manager was that I spoke with was very rude and hung up on me. I wasn’t issued a full refund either, and the manager basically said she shouldn’t have gave me a refund at all.This was my first time attempting to shop with this business and i will say it certainly left a bad taste in my mouth. I highly recommend going through a different company or at least picking a different location
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February 2023 by shantia parks
-0- My Husband order Chocolate Strawberries for me, and when received the strawberries had water under each of them like they have been left out too long. (Soggy) Call manager and she didn't help or replace order. Never again from this location.(Looking for corporates number NOW)
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December 2022 by Hy Park
I ordered here for my son's small but special cake.Strawberries were very big and sweet and delicious. You can only make reservations here.They kept exactly the time I wanted.The staff was not kind, but the cake was so pretty and delicious.
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December 2022 by Kick Rocks Rodriguez (Kick Rocks)
Bianca delivered my gift was an awesome and gave me inspiration for my birthday. Thank you so much !
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July 2022 by Arkoh M.
This company is the dumbest and most waste of time company ever! They delivered the damn gift so late my gf was already done at her job and it was supposed to be a surprise! Please for love of god stay away from these slow brains!
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June 2022 by Mary
I would not recomend this location to anyone. First, they don't have Customer Service. Instead of making you happy, thet are good at making you MAD. She told me that she never had ANY PROBLEM with her customers, which was a complete lie. They are so rude, very unkind people and are not helpful at all. I called this the location give them the code and everything to be sure I will get the exaclty the right thing before a make my order. When I got there, it was a completely different vase to what they showed on the internet. I was never told that the vase may be different by the person that took my order on the phone.
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May 2022 by Atakeldy Kurmangazy
Hey Guys, You need a enjoyable taste? Use this company products!Make happy your family and yourself…
