Exxon offers a convenient experience for customers, especially with its user-friendly mobile app that simplifies refueling by allowing payment directly from a smartphone. This app has transformed the refueling process, making it quicker and more efficient. The gas station provides fresh coffee and a variety of grocery items at affordable prices, making it a practical stop for families. However, customer service can be inconsistent, and long lines are a common issue compared to other convenience stores. Additionally, there are concerns about product availability, with some customers expressing disappointment over discontinued items. Overall, Exxon combines convenience, affordability, and a decent selection, making it a popular choice for many.