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March 2024 by Rebecca
Shannon is the best and is super kind and took the time to get to know us when we were on his pick up route. He has great customer service and is always willing to help. He was very reliable and we truly appreciate him!
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December 2023 by Kirtland Linegar
Surprised by how this place runs. Calief helped me to ship three packages of homemade goods for friends out of state 3 days before Christmas. He was fast and packed everything well and got me out the door in a matter of minutes. I’ll start coming here instead of the pack and ship closer to my house.
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October 2023 by Samuel Oyebanjo
Wish I can give zero star. Worst customer service ever. The lady KIANA was very rude and unprofessional. She shouldn’t be representing any brand whatsoever. Use another store
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October 2023 by J W
If I could leave a zero on this review I would. The employee name Kiana this past Monday 9/04 was extremely rude to an elderly lady who was trying to get help on the copier. This employee was beyond rude and disrespectful.
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July 2023 by Javier Flores
I wish I could give this place 0 stars. Disgusting nasty attitude from all the employees there. Even in front of their manager who shared the same attitude. They act bothered and are inept. Will never go here again and make sure I tell everyone to stay away.
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June 2023 by Danny Haddad
Rude employees. No customer service skills at all, that’s including the asst manager Eric.This must be why this place always only has a few people and the UPS store down the road is always packed.
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June 2023 by Garet Carlson
Inept staff. They definitely need to find management who will train their clueless employees more effectively. Avoid if at all possible.
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June 2023 by Areeba Sadiq
I wish I could give this place zero stars. This wasn’t even my issue. I was working on a computer and overheard a man struggling with the copier. He asked the lady behind the counter how to use the copy machine. After explaining it to him a few times he still couldn’t retain the an information. She condescendingly said “how many time are you going to ask me.” He was really having a hard time with seeing what she was saying. She stood behind her counter 3 feet from the machine. There was another person behind the counter to help if needed as well. If you’re working in a position like this you can’t lose your cool so easily. I hope management looks into this and speaks with her.
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June 2023 by Anitha Nehru
I had a smooth process of dropping off the package. The desk person was friendly when we had an interaction.
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May 2023 by Myesha Kemper
Honestly, after seeing the rating for this location and reading past reviews I prepared myself to experience subpar customer service. However, to my surprise I was greeted by the most pleasant and polite associate that I have encountered all day! I really wish I would have gotten his name. Nonetheless, this made me realize that although each face and attitude represents the brand, no one employee is a definitive representative of the next. I'm glad I gave this location a chance today!
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April 2023 by Bee El
The 2 ladies working at this location are not very nice and bordering rude. If not only for the $5 price difference with UPS, I wouldn’t of gone to this place. I’ll surely go to UPS next time. The $5 I saved in price is not worth the rude customer service the staff provides.
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March 2023 by Anthony (Beer Chronicle) Gorrity
Terrific customer service. Knowledgeable team members. A terrific experience overall.I was printing some hard proofs for a massive catalog job, and I needed 10 booklets printed with 100+ pages each. It was a big job.Despite all the computer issues, paper stock, etc., these guys made a way. I am grateful.
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March 2023 by Maria Patricia Ferrer
Just getting out from the store the worst customer service I have ever experiencedThe girl never try to explain to me in a good way the process of printing
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February 2023 by Shaj N
This FedEx location has extremely bad customer service!. The lady named Kiana, appeared non attentive and rude.She started humming ( really unprofessional) as if she cared about anyone else in the store. The assistant manager Eric, seemed as if customers mean nothing to him. Horrible, and really unprofessional!I ended up going to the Office Max, about a few blocks away and got everything done!- with excellent professional customer service.Go to the office Max Instead and they have everything including FedEx Shipping.
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February 2023 by Natasha R.
I didn’t get the name of the woman who assisted me at the register, but she was really pretty, she looked like Gabrielle Union. She greeted me immediately upon walk-in and assisted with shipping my package to Denver this morning. She was really nice, answered all my questions, was overall very helpful and I appreciate her!!
