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August 2025 by Francisco lopez
Walked in to try to drop off a package for US postal services. That gentleman was trying to tell me that they do not accept the one I took which is fine. And while I was talking to him, the black lady for fedex told me that I had to leave while I was in the middle of talking to him, she was very rude and unmannered I will not be returning to this fedex store at all with an employee like that working there. She was also very rude from the start with her tone. It's just a very unpleasant person to be around couldn't even get her name with the aptitude that she had from the start.
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August 2025 by Christine H
The worst FedEx service! Twice I went for international mail, both times are terrible service! 1st time the worker was not knowledgeable to help. 2nd time the girl was not friendly at all, last hour attitude!?
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August 2025 by Elliot Rivera
Krissy and Kanika were very professional and helpful for the print and go service hands down the best service in the area guided me through the entire process and made it extremely easy thanks to you both.
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August 2025 by Candice Stojack
Kanika is the worst Fed Ex representative I've ever dealt with. I'm a local business owner who brought a $4k piece of equipment to be packed and shipped. It was packed with paper surrounding it and arrived with parts missing and broken. I came back seeking assistance on this matter and she said I need to call the 800 number. Her tone, demeanor and attitude toward me was ridiculous. Nodding her head and telling me it ain't her job. I'll never use this location again.
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July 2025 by Robert Smith
Great work. Always.
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July 2025 by Jonathan Charlot
Definitely one of the best Fed Ex's that I have been too. Outstanding customer service by Steve. I was in and out of that store in less than 9 minutes. Steve did any outstanding job on processing my package and order in a timely manner. I will DEFINETLY return.
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July 2025 by Kri Kumar
I've been coming to this FedEx to get things shipped ever since I moved to Katy.
The ship and pack team provides exceptional, courteous service. Shout-out to Steve and Brandon, they're very professional, helpful and friendly.
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July 2025 by Raul Cruz Quintanilla
Friendly staff. Steve was awesome
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June 2025 by Iya Kim
Manager Asad is very polite and attentive professional! He gave us all opportunities to make our banner the best, helped to make a choice for the reasonable price. Thank you very much , Asad, for your great help and professionalism!
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June 2025 by Sospeter Ojowa Oloo
Very pleased all the time I'm at this location
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June 2025 by lilyana luna
I had a great experience after dealing with UPS ignorant employees a few minutes previous to arriving at this location. The gentleman I had was greatly helpful and genuinely so nice. I will be returning to this location in the future.
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May 2025 by Sara
The worst fedex you would go to.
Let’s first start with welcoming customers no one was there to say anything, then there was a lady (worker) looking at me without saying anything “ i was so confused like why are you looking “ does that mean what Im here for , or you are busy with something!!!!! I started talking I would like to place an order that I already sent you the file through your email. Can you please let me know when it’s gonna be done? She looked at me and she’s like the picture you sent is blurry. You need to send it as a PDF.. which is fine for me. I returned the second day she was there same attitude! I told her Im here to place my order and I already send it to the store email as a pdf. She’s like your order is not ready. I was so confused because I did not even place my order. I just sent the email so they can start doing working order. Then I asked her why she’s giving me an attitude because she looks like she doesn’t want to work. She started looking at the other worker, which is nobody gives her an attention because she’s not doing what she’s supposed to do.
Then I told her I supposed to see what the picture how is gonna look like , and you didn’t even ask me for the size or telling me how much it will cost me what is the time that I have to pick up that order and you should take my name and my phone number to call me when my order is ready. She did not do anything with that.
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April 2025 by Phil Ivey
Great service
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March 2025 by 1Beautiful Butterfly
This is the only FedEx location that I visit. I went in to print some documents and Krissy assisted me. Krissy is amazing. She's extremely patient and very helpful. Krissy is very knowledgeable, and quick and accurate when checking you out. She is definitely an asset to the company. Krissy provided excellent customer service. Thank you FedEx for hiring such a wonderful person.
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March 2025 by Nguyen Haley Do
Steve is very very helpful, he goes above and beyond. He provides top notch customer service. He truly cares for customers!!! Cant say enough about him.
