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March 2024 by Pinakin P.
Take a chance for any service. Appointments ?? Had an appointment for alignment, 1 hour into it, finally done.
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February 2024 by Sarah Light
Took the time to actually show me what the problem was.
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February 2024 by Jason Henderson
Don't schedule an appointment online because it's useless the local branch approves it. Firestone is canceled for place I will do business.
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February 2024 by Dawood Rezaee
I don’t recommend this place to anyone. Don’t waste your time and money here, they don’t care about you
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February 2024 by Ranjit Chikhalkar
Everything else was good except wait time even after scheduling appointment.
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February 2024 by wlsn35
Horrible experience. Decided to get new tires and a tune up since they had my vehicle. A one day process turned into 4 days and getting my truck back with a check engine light on. Had no issues prior to them working on it. Ended up having to spend $2500 at the dealership to get it fixed. When I went to my truck to look at my tires I noticed they messed one of my rims up badly. Had I not seen this and drove off they would have never done anything. Now I have to go thru the inconvenience of driving 40 minutes from my house to get it repaired. Management there from the branch manager to store manager is horrible. I will definitely not be giving them anymore business.
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February 2024 by Natalie Van Zyl
Katie and her team are absolutely amazing. I had my husband’s car brought there by a towing company as I slammed into a curb and had some damage to the rim - amoung other problems. They helped me by replacing the parts that needed replacing in exceptional time! The manager even phoned me to discuss the extent of the damage. They made me feel at ease and were extremely professional. I highly recommend this branch!
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February 2024 by Michelle TL
I’ve always had good service here. The staff is very nice and polite and they explain everything in detail.
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February 2024 by Stephanie Payne
Jeremy was so nice and helpful! Great customer service, and they got the job done while in a quick manner. I'm pleased.
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February 2024 by Scott Adams
Wonderful experience, helpful in explaining my car issues and taking care of my issues. Great service!!
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February 2024 by Bryan Gonzalez
I do not recommend it. I went on 10/19/23 to this place because where I always went they had a lot of cars and they are the two places that deal with small cars. I paid for a 1-year warranty and Joey put in the system that I don't have a warranty and they don't want to align my car. I find it very bad service from him and his policies that are different from other Firestones. Terrible service?
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February 2024 by Oti O
Joey was super helpful in addressing the concerns I raised. Joey followed up and communicated the working plan and when my vehicle would be ready.
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February 2024 by BADDO Baresi
Customer service and communication just on point. They are so friendly and make you wait for your service to be complete with a smile on your face.
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February 2024 by Victor Manuel Medina
Terrible services and attention Joey Aparicio (terrible employee)
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February 2024 by David Phillips
Very helpful.
