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July 2025 by Jazmin Arzate
Drove all the way here because I was interested in switching. Always have a difficult time making it after work since they close so early. Made the drive on a saturday since they say they’re open till 3pm (online & at their door). Turns out, they’re closed. Unreliable and untrustworthy.
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February 2025 by Mike Hanlen
Geico does not insure homes only cars.
Tom Malers office did not tell or explain that at signing. I paid in full and my homeowners insurance was cancelled 4 weeks latter.
I'll have to find another company for home and auto.
It wasn't anything we did.
I can't recommend him or Geico.
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January 2025 by Amanda Ero
I was in an accident as a passenger back in November. My friend driving was not at-fault, so it was the other driver's insurance (Geico) who had to pay. I accepted what they offered me without any issue, and they agreed to cover all my medical expenses. I also notified my adjuster of the damage done to my laptop, to which she requested me to send her an email with the damages and photos... and I did. Six months later, I still have people sending me the same bills over and over again for non-payment, even though I've been forwarding them to my adjuster. Come to find out, Geico switched my adjuster without telling me! In the small amount of communication I've received since finding out, the new adjuster claimed that the bills have been paid. I've tried calling several times and have not been able to speak to anybody yet, except the nice customer service woman and the receptionist. And I still have no news about my laptop, which I WILL be getting reimbursed for—even if I need to take legal action.
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December 2024 by Ashley Dodd
Why don’t you just go to Magnolia? A flood came you should be closed in that disaster
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November 2024 by erick maldonado
Anissa helped save me tons of $$$ on my home policy! Everyone in Katy needs to go see her ASAP!
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October 2024 by a a
This is not about Tom Maler. This is about Geico. I canceled my auto policy with Geico in November 2022 before my policy ended by phone. Geico said they extended my policy until the end of December 2022 after I already canceled. They have been hounding me saying I owe them $415 it stopped for a while then out of the blue I receive a letter yesterday. I have filed a complaint against Geico with the Texas Insurance Commissioner and about to get a lawyer and sue Geico. I did not go a day without insurance and have excellent credit. I cannot help but wonder how many people in Texas is Geico doing this to. It is completely wrong.
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September 2024 by Luquita Douglas
Receptionist is friendly and great at multitasking
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August 2024 by Jean Barrios
Well, the service is bad, I never fail in my payments. I have a claim and they have not returned my call or messages. I am going to look for another alternative. They did not comply.
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May 2024 by Peter Shulick
Finally a local office in Katy not far from Richmond, 5 or 10 minutes away I got the insurance that I needed, Allstate could not satisfied what I need it done and their office was up in North Dallas instead question mark, Judy a Geico was awesome, she got me taken care of immediately, a friend of mine needed insurance I called her up she was able to do that over the phone and email proof of insurance! I could not ask for quicker and faster service! And plus I saved money over Allstate! Homeowners and my car insurance saved money, my friends saved money, I couldn't ask for a better ending
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May 2024 by Luxury 360 Remodeling
This insurance, customer service is terrible, very bad treatment.
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May 2024 by Maryjane Cruz
The lady who works there helped me out a lot
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January 2024 by Manuel kim
Most used
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November 2023 by Henry Le
This location No open Saturdays, I’m take 2 hours go to office but they are closed.
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October 2023 by CG
Customer service?
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October 2023 by Jerry Simmons
I call but they were not able to give me the information
