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August 2023 by Gloria Salazar
Never go there, I called today and a guy told me they have pick up services, then he asked me the address, believe it or not he asked me if I was sure of my own address wich I told him 300 times was just one word but he didn’t want to listen to me. Then he is arguing with me about the weight of the boxes, to finally said that he also will charge me for the time he have to keep closed the store because he have to go and pick up my boxes. So you said you have pick up service but you have to closed your store to do it? I don’t even have to explain how ridiculous this is. BAD SERVICE EVER.
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April 2023 by Rebecca Martinez
Great customer service!
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April 2023 by Brian Chase
Fast, Friendly, Fantastic. Everything the US Post office isn't. Instead of going to the USPS and wasting your time with idiots, go here! The man behind the counter provided great service solutions, perfect customer service, and we had a remarkable conversation at the same time. I will never go to the post office again.The bad reviews he is receiving stems from the USPS. They stall shipping at their distribution centers because the USPS Sucks!
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October 2022 by Carlos Batres
Friendly staff, I appreciate that I got a receipt stating the items I left
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September 2022 by Henry_Hummeldorf
Never mailed! I dropped off over 40 stamped Christmas cards and handed them to the employee to include in the outgoing mail. One month later and none have been received. I am so furious. Why would the employee not mail them? If for religious reasons, then SAY SO. Do not take my cards and throw them away. That is unacceptable.
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September 2022 by Jeanne Markham
Stole my package and won't pick up phone!!!
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February 2022 by Jose T
The only positive comments were made by them. I sent a box to colombia. Never made it and they were charging my family in colombia $350 extra. They paid and never saw anything. Total loss about $500. Please do not go there, unless of course you want to loose your money and your goods.
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January 2022 by pandapower
Never mailed! I dropped off over 40 stamped Christmas cards and handed them to the employee to include in the outgoing mail. One month later and none have been received. I am so furious. Why would the employee not mail them? If for religious reasons, then SAY SO. Do not take my cards and throw them away. That is unacceptable.
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December 2021 by Fox E.
Instead of Going Postal on your USPS employee, come here instead. This is a good Postal Store which is better than some of the chains and it's generally pretty awesome. I'm not sure why this is in the review, but "did you did you left there the 200 today Billy Ray" - that's voice dictate for you. I think the best thing about it is that it's a little locally owned place, so all of your money stays in the community.
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May 2021 by Justin Motzko
Terrible service. Was charged for next day delivery, but 2 days later the tracking number says it hasn't left the original drop off. Will not answer the phone either. If my package is still there I would pick it up and drop it off somewhere that employs competent personal. I would never trust any of the services offered there.
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February 2021 by MERRY CHRISTMAS FOREVER
Horrible customer service
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November 2020 by Jennifer Klaren
Tried calling the store from 935am thru out the day to 4pm. The phone rang busy or just rang. Ask the hubby to drop by when he went up to Harbor Freight. Man behind the counter on the phone in a conversation that was not remotely business related. Paused his conversation long enough to write down pricing for the private mailboxes and state access is only available during business hours.
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July 2020 by Hernan La Cruz
Great Customer Experience. !!! Recommended.
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January 2020 by Stephanie Reid
Horrible horrible. Great customer service but my mail never made it to the business. Paid $15.47 on 1/10/2020, there has been no status update since(I got tracking). I’ve filed a claim with USPS. Pretty upset as this was pretty important paperwork that never made it’s way to downtown Houston. Would not recommend this place to anyone.
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December 2019 by Devour
Great customer service and helpful employees:^)
